Boosted Energy

Customer service after sales and install poor. Requests for assistance and information ignored. After better research I found panels should have been placed in better positions and a better inverter choice for my 3 phase house should have been suggested Never again
May 4th, 2021

Appreciate the work involved thanks to bryn jenke & the boys andy & max !!! With all the commotion going on out there... boosted energy Have been Very helpful throughout! Communication is key. Cheers andy & max Install done to a professional & efficient standard! Local competitive prices topped over 5/6 other Providers by far. Helping our local communities here in HELENSVALE!!! Would definitely 100% refer them Without a doubt ! Thanks team Cheers - CJBROWN
Apr 25th, 2021

Pretty below average experience overall. The installers split the installation and installed one section in the shade. They had to return to move it into the sun only after asking me the customer where I would like it moved to...seriously funny. Answering emails also took some effort, my last email was partially answered, so I ended up calling Energex directly and resolved with them. Overall not the best after sales service experience and I used them based on the reviews which were all good, maybe I was just the odd one, not or maybe their mates write the reviews as in practice they are at best 2 star operators. Some months later I am trying to talk to someone on an issue, they don't respond to emails, nor return phone calls and their 1300 number no longer works. Stay clear of these Cowboys!!!!
Apr 11th, 2021

Extremely happy with the job these guys did installing my solar. The sales team wasn't pushy and the install was neat and professional. Only annoying thing was they were already advertising the system I signed up to install for cheaper than what I signed for before the install was even done (about $350 cheaper). Always the way I guess.
Jan 19th, 2021

We originally installed a system, 5kw Inverter with 5kw Panels (was max allowed when we installed in 2016) and now we want to upgrade to try get the most out of the system and decrease bills further). I don't know why more people aren't doing this (upgrading old systems / adding more). Turnaround from quote (3rd of June 2020) to Installed Today (11th June 2020) - Talk about service! All installed and the new system (6.6kw) is more productive than the old (5kw - all north), even with the south east facing panels (surprise surprise!). Smart meter installed to ensure output limit. I'm so glad I took the plunge, even with nay-sayers and scepticism - and the Boosted Team handled my queries and concerns at every point, from meter box to energex queries. And down the road, they reassured me, if I do want battery, will be easy enough with an en-phase AC to AC battery system, no inverter required! The team were really professional and knowledgeable (Boosted Energy, Helensvale) Considering 1h 20 min drive for them too to my property, can't speak highly enough of the entire team from sales to installers. Professional, quality, hard working team. Thanks so much again.
Jan 23rd, 2021