Alkina International Pty Ltd

Positive: Professionalism, Quality, Responsiveness
Aug 1st, 2021

I was asked by a client to repair one of their wheelie bin posts with a damaged lock. I enquired to see if I could buy the lock as a spare part and was told I could not. I then asked for a price on a complete unit and was given a price over the phone with an undertaking to email me a quote including freight later that day. When this did not happen I rang a few days later to chase up the quote and was met by one of the most rude responses I have ever received. I was accused of wanting to copy their product (not overly hard and I would add a couple of improvements if I did) and told that they had never sold these into Tasmania - that's funny when I have one sitting on my workbench in Tasmania. When I tried to explain myself, I suddenly realised that the representative of Alkina had actually hung up on me mid conversation and I was talking to myself. DO NOT DO BUSINESS WITH THESE MUPPETS.
Sep 16th, 2019