Godfreys Fortitude Valley Superstore

Firstly to Matt for showing me the Tinto vacuum, explaining all the pro and cons . I had a small charging problem and was ask by Kyle the manager to bring it in to assess the situation. My brand new vacuum was replaced with a new one . The new Tinto has performed above and beyond on our timber and tile floors. The service shown by both Matt and the manager Kyle was excellent. Thank you Godfreys in the Valley.
Apr 20th, 2023

The staff are amazingly knowledgeable and friendly
Mar 14th, 2023

Great store with good selection of cleaning supplies! Its the 3rd time I am buying from this shop and Matt G is so professional and nice, he always gets the right products for my needs!!
Feb 18th, 2023

I've been a loyal customer from Runaway Bay to Toombul.. I always go to my local.. since toombul close down due to the 2022 floods, my go to guy was and is Kyle who's now the Mgr of the Vally store, I won't go any where else, when I have issues Kyle and his team always help out. Always going above and beyond.. I can't recommend Kyle and his team enough.. they know what customer service is all about especially in 2023 when everything is rushed, and you're treated like another number.. but not at the Valley store!! I've sometimes called the 1800 number where the staff are sometimes rude and misinformed, they genuinely don't care. I've experienced that first hand. I've worked in customer service and retail, in fact many many years ago I worked at Godfrey's in Carindale, so I get it. So if you need help or after after new cleaning machines, go see Kyle and his team.. you won't regret it! I haven't!!
Feb 16th, 2023

I got served by a young Mori guy he was super sweet and helpful. Much better then the service I got in indooroopilly where I was completely ignored for 10 minutes
Jan 20th, 2023