Queensland Banking Services

Thank you Sarah for the swift assistance!

Horrible experience, Kylie, who is apparently the manager was super disrespectful and sarcastic . We get there with my 14 yo daughter, she have an account but is linked t ... more

Just had the best service from Tammy and can't thank her enough. She responded almost immediately, knew all the answers and paperwork was processed within minutes. It w ... more

Old lady on the counter is nasty and unhelpful

I went into the bank today and met two of the members. One lady at the counter was very helpful with outstanding communication. Later she directed me to the office to dea ... more

My experience has only been positive. Their team has gone above and beyond to support me. Excellent customer service and overall great place to bank with.

Riannon staff Shes very helpful for us

I recently attended a branch appointment and was served by Trish. She was incredibly welcoming and friendly. Sorted out our issue quickly and without fuss.

Useless and Rude staff no one wants to help instead they asking to call online team for the issue when they can solve in person in branch .

Horrible service and horrible rate! The exchange rate were unreasonably high and I received less money than I should. Will not recommend.

Great service and rate~

What a difference it makes dealing with people that actually give personal service rather than a big faceless bank that could care less about my personal situation. Thank ... more

Absolutely fantastic service staff were friendly and patient with me and other customers I saw there. - Rafferty

Our council is in that recently renovated building

Staff giving wrong information and not helpful

Very convenient and lovely staff

The reception just want you out amy time.

What a pleasure after being an ignored Nab customer to get genuine fast service at Heritage. Ditch the big banks and see what customer service looks like . It's fantasti ... more

I have been banking with Suncorp since 1984. That says it all! Thanks especially to the Springwood Team, Di, Samantha , Grant and Jenny for your friendly professionalism ... more

Nab ATM machine is a kind of puzzle, you give the machine 10X50 it count that as 8X50, So be careful about that machine.

(Translated by Google) It is very convenient, the turnover rate is fast, and the money can be received quickly (Original)

I Highly recommend Judo Bank. They really make an effort to understand your business to ensure they can support you effectively.

The BEST NAB branch ever! I have been to this branch many times and every time I visit I am impressed with their kindness and professionalism. Hugely appreciated with the ... more

Not a RediATM. ATM2GO, fee charge and only $300 out.

The staff are excellent and have been so helpful with all my mistakes. I have my daughter open an account with QCB they are that good.

Drove all the way over to cash a check. Turns out the atms are only open on Saturday. Why say the bank is open ?

Walked in to swap some cars for smaller notes. The ladys refused to do it as I didn't bank with them which is okay that their policy I guess, walked into Bendigo bank and ... more

Westpac and CommBank and ANZ have all removed their ATMs from this precinct and 3rd party ATMs have replaced then charging $3 to get YOUR money.

I have found the staff in my branch to be extremely helpful, pleasant and efficient. They are so friendly

Best service ever!!!

Whenever I come in theres always only one person on the teller. The line moves at a snails pace. Ridiculous.

Rubbish service!, dealt with Jordon Forde the new manager of the Westfield helensvale office in person, Jordon guaranteed me he would get someone to call me back asap abo ... more

Received very efficient and excellent customer service from the lady staff at the counter.

Always problems with this ATM. Won't accept deposits or closed. No alternative to the drive through for when this happens. Which is 9 times out of 10

Out of service. Of course it is

The Branch Manager Chantel went above and beyond for our banking needsand she finalised everything for us whilst she was on leave! She explained everything perfectly so w ... more

Didn't have no stars so had to leave 1 star. This bank Didn't want to take my cash deposit into my account. The teller was telling me I had to go outside and deposit my c ... more

ANZ Bank is trying to liquidate me, despite the fact that ANZ Mobile Lending altered my loan application forms after I signed, without my knowledge. They forged my income ... more

(Translated by Google) The exchange and preferential rates are explained in detail and the service is very good. (Original)

Poor service. It was just a simple matter, but they would say that they were busy and you got to wait for hours. They tried their best to kick you out. My time was wasted ... more

Customer service at this place is disgusting. Who keeps someone waiting over 30 minutes to submit a signed form. Goodbye Commonwealth Bank. Hello Suncorp

Been a loyal member for 33 years. Got a credit card arrears notice for being in arrears $4 and threatened to penalise me $8 unless paid immediately. Realise this is prob ... more

It is sad to said that we did not have the support from the bank where we are customers and where we have our savings. 0% recommends 0

Eun was great. Professional and very friendly . Highly recommend !

Thank you for your Excellent Customer Service you provided me today Belinda. You were amazing, very informative, checking all my details and assisting with my account