Queensland Banking Services

Knowledgeable staff

Easy process for online ordering, quick pick up and friendly staff.

Thank you Leanne solved a few problems very efficiently.. stopped a sleepless night!!!

Just wanted to ash a question about with drawing cash and could not get past the robot

Great accurate service. Was made to feel welcome and comfortable during my visit. Thank you Lana

I have come back to BOQ from another bank where I was having trouble getting a loan. Alice at BOQ Victoria point, has made the whole process of purchasing an investment p ... more

Josh is a very nice person

Great service and staff! Refinanced with BoQ Beenleigh. Brian has been so easy to deal with. Love the 6-monthly check ins and he always has time to answer my questions. C ... more

ATMs all out of order, no way to deposit or withdraw money. 2 staff on at the time, massive queue. I came back around 4pm thinking either an ATM would be working and or n ... more

Just do yourself a favor, dont go. The worst customer service, probably the most inefficient service ever amongst other banks. Just deposit your money to somewhere else.

Always a great customer service. The staff are very friendly & knowledgeable. Especially Molly, she is always a pleasure to talk to.

I wouldnt hesitate to recommend this branch to anybody. Keitan was a huge help. Very friendly and approachable. If you ever need loan advice, Keitan is the one to go to.

Friday May 26...bought A$100 worth of British Pounds and also A$100 worth of Euro. The rate was better than a nearby Travelex competitor and the assistant, Tracey, showed ... more

Extremely happy with the Dustin and his team . Highly recommend

After calling 132221 yesterday twice and waiting 43min and over 1 hour only to be cut off twice. I then called the Maroochydore Branch as my parents have been account ho ... more

Recently dealt with the Forest Lake Branch re My Mothers Deceased Estate. Melissa Rogaloff was the Primary Contact with the finalising of Accounts and I would just like ... more

Erica (Teller Lady) was not welcoming and rude. Ive never been into Carindale CBA always go to my local CBA Bank Wynnum but because I was in the centre I thought I deposi ... more

Well it Seems ANZ Value your Money more than your time, 50 min in line with 1 girl walks around the floor for 20 min chatting to her team mates while 8 or so customers wa ... more

CC was absolutely amazing to deal with, very professional, knowledgeable and made the process smooth and easy and really took away the stress of it all. His communication ... more

Good service from Lee today. I had an issue that he was quickly able to resolve.

Good quality hotbox food

Kerrie provided wonderful service with a great smile.

Terrible service. Staff have no idea what they are doing. I Ill be change banks asap

Jianying Huang settlement Loganlea Liu yi Liu han (Translated by Google) My name is Jianying Huang, I was able to successfully settle Loganlea's house today. I am very ... more

Deb was very helpful - understood our needs and quickly actioned

Shakil at the hyperdome kiosk was super helpful, friendly and well spoken. He got my funds sorted for my holiday in a flash with a good deal, no fees!

Shane was a superstar ..lt was just few days in the country and l came to open an account at Redbank branch at 3.30 pm ..she helped me out . Great customer service Than ... more

Loved my experience today! Kind staff great conversation and fast.

Belinda helped get me set up with my travel card and walked me through how to set it up, she was lovely the whole way through and made everything super easy

The receptionist lacks basic knowledge. Gave false information and wasted our time. Unwilling to help customers. However, the Cashier lady was great. Jumped into our conv ... more

Both John and Nicole went above and beyond to help me out with a complex banking issue. Couldn't get better customer service if you paid for it.

Penny has been ausom, professional and friendly service

After getting exchange rate quotes from several other stores,i came across this company online,and they came in a lot better than the ones i had previously contacted. Gre ... more

Very helpful person

Not happy with JPY rate. Others much better and the JPY money fold into2. Even my wife already asked to get the new ones. Still get the same. They should maintain all the ... more

Have a long night ahead so I stopped to get a coffee. She told me the coffee machine was turned off already. Its 8.50 pm and its suppose to close at 10pm. I Have to go so ... more

Only fuel stop for for me and reliable High Octane fuel

A huge Thank you to Damien and his Team for the outstanding Customer service with the refinance on our Home loan. Very Highly recommended. 5 star rating

Currently the cheapest fuel... But how about you work out who you are? The signs all say Caltex, but Google and fuel comparison sites seem to think you're BP...

Just moved over to BOQ Mackay from the other big banks and I can not recommend them enough. Their local owned and run that makes you feel like a person not a number. The ... more

Very quick and easy. Thank you!

Kanko, the Japanese lady was so friendly I was able to exchange my currency real nice and quick :) She also has very gentle manner that makes you feel comfortable enough ... more

Merinda is absolutely lovely and super understanding of what youre after! Couldnt recommend her enough!

Booked an appointment day before. Come next day for appointment. African lady tells me they accidentally forgot to book the appointment and asked me to come some other da ... more

This place was good but the guy who served me and my dad was a really rude guy the name was Edward he called me and my dad cu nts under his breath not visiting if hes the ... more

It's provide excellent service of banking. Staff is very polite and very helpful. Solve query couple of minute. Ample parking place.

Very helpful staff and big smiles from all the staff they greet you as you come in

Very friendly service! Had all the currency I needed and a great experience.

The girls at Castletown were kind, easy to chat too and easy, professional transaction

One Exnclaimaexations Hundreads