Commonwealth Bank Earlville Branch

Very helpful staff and big smiles from all the staff they greet you as you come in
May 9th, 2023

Commonwealth bank closed a branch at Mt Sheridan and all people from southern part of town have to go to the Earlville branch where staff doesn't know what a customer service suppose to look like. They just do nothing there!! I was asked to wait on the couch and I waited and waited until I couldn't wait any longer and left. If you can do whatever you need to do online, just do it! Don't waste your time going to the Earlville branch
Feb 9th, 2023

Unfortunately terrible experience trying to open another account. Phone calls never answered or replied to. During first visit I was told that 45 minutes before bank closes I cant open bank account because its too late, but 2 employees could start the process for me at that time. After setting up appointment for next day, upon arrival I was told that there is no appointment in the system and I have to wait 30-40 minutes for my turn or leave if I dont want to wait. Asked for manager and quite rudely got told that it was the lady telling me to leave a manager on duty. Very very very bad experience overall.Id rather change bank than deal with such a poor customer service in the future. Commonwealth should pick up their game
Nov 19th, 2022

Very poor service not even worth 1 star only one teller open, one lady on the floor and another that just kept walking past me to other people that just arrived in the branch during my 2hr wait just to set up a new password for my netbank fmd
Nov 13th, 2022

Why have a phone if you never answer it?
Oct 21st, 2022