BSR Group - Betta Home Living
Hours
Chamber Rating
-
Kkin Nwe
Dec 23rd, 2022 -
Ajesh Thankappan
Worst customer service. Initially they supposed to deliver a Samsung TV but no follow ups regarding the tv delivery so I contacted back to their office then they informed me that the Samsung TV is not in stock. Then They promised me to deliver a LG TV on Saturday but I waited entire day at home for the tv delivery but nothing happened. I didnt get any notifications regarding the reason why they were not able to do the delivery on Saturday. I sent an email to their office but no reply at all. So I contacted my insurance company AAMI on Monday and , they apolologised to me and informed me that someone will contact me from the Bettagroup office. A lady from the delivery department contacted me on Monday saying that they cant do the delivery on Monday because they dont have enough staffs to do the delivery but Tuesday is possible. The reason why they didnt deliver the tv on Saturday because of the miscommunication happened between the Head office and the delivery department. I cant believe how unprofessional Bettagroup is My whole point is Im waiting for this issue to get sorted for the last 11 days and still they are delaying the delivery. For How long a customer has to wait for the TV delivery?? They are not doing anything great to make feel a customer happy.. 100% unprofessionalI dont recommend Bettagroup to anyone.. Worst experience which I ever had. You guys dont even deserve a single star rating
Apr 27th, 2023
Contact Info
- 734148700
Questions & Answers
Q What is the phone number for BSR Group - Betta Home Living?
A The phone number for BSR Group - Betta Home Living is: 734148700.
Q Where is BSR Group - Betta Home Living located?
A BSR Group - Betta Home Living is located at 18/56 Lavarack Ave, Eagle Farm, QLD 4009
Q What is the internet address for BSR Group - Betta Home Living?
A The website (URL) for BSR Group - Betta Home Living is: https://www.bsrgroup.com.au/?utm_source=Google&utm_medium=Business&utm_campaign=BSR-Group
Q What days are BSR Group - Betta Home Living open?
A BSR Group - Betta Home Living is open:
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Q How is BSR Group - Betta Home Living rated?
A BSR Group - Betta Home Living has a 1.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
BSR Group - Betta Home Living
Overall Rating
Overall Rating
( 2 Reviews )Kkin Nwe on Google
Ajesh Thankappan on Google
Worst customer service.
Initially they supposed to deliver a Samsung TV but no follow ups regarding the tv delivery so I contacted back to their office then they informed me that the Samsung TV is not in stock.
Then They promised me to deliver a LG TV on Saturday but I waited entire day at home for the tv delivery but nothing happened.
I didnt get any notifications regarding the reason why they were not able to do the delivery on Saturday.
I sent an email to their office but no reply at all.
So I contacted my insurance company AAMI on Monday and , they apolologised to me and informed me that someone will contact me from the Bettagroup office.
A lady from the delivery department contacted me on Monday saying that they cant do the delivery on Monday because they dont have enough staffs to do the delivery but Tuesday is possible.
The reason why they didnt deliver the tv on Saturday because of the miscommunication happened between the
Head office and the delivery department. I cant believe how unprofessional Bettagroup is
My whole point is Im waiting for this issue to get sorted for the last 11 days and still they are delaying the delivery.
For How long a customer has to wait for the TV delivery?? They are not doing anything great to make feel a customer happy..
100% unprofessionalI dont recommend Bettagroup to anyone.. Worst experience which I ever had.
You guys dont even deserve a single star rating