Vittoria Food & Beverage

Ive purchased two 1kg bags of beans from the supermarket and the shot came out a watery, bitter mess from my machine each time. I sent through some feedback to Vittoria via their website but the consultant blamed it on my machine and said theres nothing wrong with the beans despite it being a high quality, recently serviced machine. I accepted them not choosing to offer any solution, however I just made a coffee from some fresh beans purchased from another local roaster and it poured perfectly and tasted smooth and beautiful. I wont be purchasing from Vittoria again not only because it was bad coffee but because of the bad customer service also
Aug 3rd, 2018

Great coffee smell and customer service
Jan 19th, 2018

I have made a telephone call to have our coffee machine serviced as we only have one output currently working. Surprisingly your message bank advises any urgent service calls to contact 1300VITTORIA, however that number takes you immediately back to the main line where the message advises your are shut (being Friday 19.01.18 @ 1255) but also advising in the same message your OPENING hours are from M - F from 0900 to 1700.....confused !!!
Nov 27th, 2017