The Chermside Apartments

Will no be staying here again. The reception staff stuffed up our booking. They took and $200 bond fee and after check out didnt return the full amount because of their booking stuff up. Each time they rang to confirm they gave different rates even though I was emailed with confirmation. The rooms were dirty. Dust on the window sills, back of the curtains were mouldy, found shorts from the last occupants (obviously doesnt get cleaned properly) and half of the lights didnt work.
May 17th, 2023

Room was filthy, bed sheets were not changed and have visible stains on them. No towel in bathroom. Was moved to a new room at night. Was a smoking room, I dont smoke. Room Smelt like pee and had whiskers in bathroom sink. I could not wait to leave. Housekeeping is disgusting. If I could upload the photos I would. This was not a cheap night stay either at $170
Mar 24th, 2023

This was honestly the worst place I have ever stayed. there was a bag over the smoke alarm when I entered the apartment and the bowls inside the cupboard had crusty old food on them as if they werent cleaned. The fridge stunk and there was old food left inside that I threw out myself. there was half drunken drinks in the fridge and also to go with that. A Band-Aid on the ground in the bathroom. The balcony was also a catfish because there was no big chairs. I honestly wish I never spent my money here bc I had the worst birthday bc I felt so dirty in a place I spent money to enjoy.
Mar 11th, 2023

While its very close to Chermside Shopping Centre the accomodation has been let down by low maintenance and cleaning. The room appeared to have a high turn over with very little maintenance and cleaning and looks tired. We found the following needed attention and hope it followed up with the following family. - Refrigerators needs replacement not cold and dirty outside. - Hand marks all over walls and around kitchen. - Dirty marks on the floor - Dust and dirt on floor - Mould and stain on glass in shower - Balcony not swept - Hand marks on fridge door - Lounge worn out with marks - Toys found behind couch - Hand marks around a switches and walls - Dirty rug - Back of TV remote missing - WIFI drops out all the time - Car parking limited - leaking gutters - mould outside building - Dirt, Dust and hair ties underneath bathroom vanity. -Finger marks on glass doors Staff were very nice and approachable and we would probably not stay again with out checking reviews. Noteworthy details: Location to shopping centre.
Apr 7th, 2023

The only thing good about the motel is the location. The room is so small and pokey. I PAID for a cleaning service on our 5th day, got back from our outing and nothing was done, went to reception and was told the cleaning staff had left for the day. The guy on reception came up at 7pm while we were at dinner, changed the sheets and towels but nothing else done , the floor needed vacuuming, the toilet , shower and basin wasnt cleaned. There is no dish cloth or tea towel to wash any used cups or cutlery. Overall the place was a total disgrace. Maybe the owner should sell his Ferrari that sits in the lobby and upgrade his place and staff. Pay the extra &30 and stay at a better place. Have asked for a refund on my clean I paid for but dont expect to see that.
Mar 12th, 2023