Southtown Post Office

Extremely rude and very arrogant older lady with short dark hair working in this post office. No customer service skills what so ever! Needs retraining by Australia Post as she seems to think she knows better than other post offices. If I could give 0 stars I would
Nov 14th, 2022

This is actually the best PO I have found in Toowoomba. Sonia and team have always been friendly, helpful and consistent and I visit the shop multiple times per week (over the last two years). I could choose two other Post Offices closer to home but its worth the extra drive time to receive the exceptional level of service at Southtown. The fact that they are open Saturday morning is a huge bonus too.
Nov 8th, 2022

Post office staff are rude and condescending, cant be bothered finding my parcel even though I had a text saying it was there.
Apr 22nd, 2022

I have always found these people to be extremely helpful in every way, and have now been going to them for a few years, l wouldnt go anywhere else, I travel across town to go to them because they are always so nice, and they have the best cards.
Mar 4th, 2022

Today I went to collect a parcel right on 5 pm. The lady behind the counter noted they were closed and continued to count money. She nearly had a meltdown when I asked if there was any chance she could reach one meter behind her and collect the parcel out of the cupboard. I guess I'll go back tomorrow, 20 minutes out of my way, because she could not spare 30 seconds and one meter to get a parcel out.
Jun 10th, 2021