Gilligan's Travels

Went to Gilligans travels a few days ago, and went today to get my excursions booked. I sorted it with both Spencer and George. I had great service, they were super helpful and had a lot of knowledge/extra details on the trips as a lot of them have done it themselves. Made me feel happy and confident booking with them. Super excited to do my tours
May 2nd, 2023

Bailey was great! Very helpful and great conversation!
Feb 5th, 2023

Bailey is so so helpful and the funnidst guy that works here. big up our man bailz
Feb 2nd, 2023

Great experience with Kirk, very helpful and easy to deal with. Super informative but not pushy at all. Would highly recommend calling in for a chat if you need any advice on your East Coast adventure. Thanks!
Jan 29th, 2023

My sister and her friend (both 18 and travelling for the first time) recently bought some excursions here from Kyle. He bullied them into purchasing more than they wanted, which they weren't able to afford. He demanded my sisters friend called her parents to transfer the money and when she said they wouldn't be able to due to work, sent my sister running back to the hostel to get her wallet whilst her friend sat in the store crying. We went back into the store and managed to get a refund for one of the excursions that had been cancelled. It was fortunate we were back in Cairns as it was proving impossible to get any kind of response from them. We used this opportunity to raise the issues with the manager Ryan who gave very little support. Clearly this is their sales structure! Be aware this is an organisation designed to harvest as much money as possible with zero repercussions, exploiting naive backpackers who will never return to the store. If you must use this company use the 'Happy Travels' branch on Abbott St as it seems to be run much more professionally under the manager Bobbi.
Jan 14th, 2023