Novotel Cairns Oasis Resort

Friendly and welcoming service. The hotel overall and rooms in particular are quite dated and sort of our of fashion. The rooms are very sad and unwelcoming and require a maintenance (broken curtain hooks, spitting showerhead, etc.). The gym has limited space and equipment. Two out of two treadmills were out of order. The restaurant is more of a pub style eatery with very basic food. However, I did enjoy my seitan steak.
May 27th, 2023

Great place Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
May 22nd, 2023

May 22nd, 2023

Staff and facilities are excellent Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
May 21st, 2023

(Translated by Google) The market, supermarket, and Cairns station are within walking distance, and there is an aquarium next door, so the location was great. All the staff are kind. The room was clean and the bath towels were fluffy every day. Water was not replenished on the first day, only plastic bottles were placed for the number of people. 500ml of water was more than 3 dollars, so it was helpful even at the beginning. Free WiFi is also available in the room. It seems that the hair dryer in my friend's room was broken, but when I told the staff, I got a replacement immediately. Bed making is also beautiful every day. I got a pool view room and it was great. There is also a refrigerator and a kettle for boiling water. Since my arrival from Japan was between 4 and 5 am, I was told that it would be possible to check in if I consulted in advance by email and made a reservation including the night before my arrival. I arrived at dawn around 5 o'clock as planned on the day, but I was able to use the room immediately. I was very grateful because I was with my children. The pool was cold, but toys for playing with sand were rented in the pool with a sandy beach, and the children played well on the beach and pool. There is a towel ticket for the number of people at check-in, and you can rent a towel free of charge in exchange for it. When I returned the towel, the ticket was returned, so I got a new towel the next day (I haven't tried if it will be replaced on the same day) It's deep like a mortar, and I don't think even adults can put their feet in the middle. It seems that there is no rental for floats, so it is better to bring them. There is a small children's pool that is about knee high. There seems to be a limited number of umbrellas on rainy days, but there were rental umbrellas. It was a big umbrella. The aquarium is next door, so I think it would be helpful in Cairns where there are few activities on rainy days. However, the business hours end quite early, so be sure to check. I think you can finish seeing the aquarium in about an hour and a half. It was a very good hotel, and I would like to stay there again if I go to Cairns again. (Original)500ml3 WiFi45 5()1
May 23rd, 2023