Rolex Boutique - Langfords Jewellers

Beautiful shop, pleasant, knowledgeable staff, good service.
Apr 9th, 2023

Thank you Jessie for providing friendly and caring customer service. very good experience.
Mar 31st, 2023

I recently (28/03/23) had the pleasure of visiting the Rolex Boutique Langfords Jewellers, and I must say that my experience was exceptional. The store itself is beautifully designed and exudes luxury, but what really stood out to me was the friendly and professional service provided by Ella. As a watch enthusiast, trying on the Rolex Explorer 36mm for the first time was a dream come true, and Ella made the experience all the more enjoyable. Her warm demeanour and compliments made me feel valued as a customer. I have been waiting for quite some time to purchase the Explorer, and I am hoping that it becomes available for purchase in time for my wedding in November 2024. I would be honored to wear the Rolex Explorer 36mm on my special day, and I am confident that the team at Rolex Boutique Langfords Jewellers will do everything in their power to make that dream a reality. I also want to give a special shoutout to Jesse, who responded to my email promptly. It's clear that the team at Langfords takes customer service seriously, and I appreciate the level of care they put into every interaction. Overall, I cannot recommend Rolex Langfords enough. If you're looking for a luxury watch shopping experience that is second to none, look no further than this boutique. Thank you to Ella, Jesse, and the entire team for making my visit unforgettable! I hope I don't annoy the staff too much, as I'll definitely be back again! Will be sure to update my review once I have purchased my dream watch!
Mar 30th, 2023

Highly recommend sales Renee, for being patient with me and my husband. Spent plenty of time to discuss with her regarding the watch, and looking forward to get my new watch!
Mar 24th, 2023

Your staff Michael really got serious attitude problemvery impatiently and arrogant. doesnt want to serve customer selecting watches or try to sell. understand that there is no stock in store, but your staff did not even provide IPad for us to order. You really need to review your staff performance or reinforce some customer service training. I am a returned customer because I had a good experience last time shopping this time is really a disappointing one!
Mar 24th, 2023