SURFACE HERO - MARBLE AND STONE RESTORATIONS & REPAIRS

One star is too much!! AVOID! AVOID! AVOID! I had a terrible experience with this company. They quoted me an exorbitant amount of money, $770 or $700 cash, to buff and clean my stone bench top and seal it. This price included $100 to fix a joint in the stone. However, when they were finished in just 45 minutes, there was no visible difference at all, and the joint had not been touched. The stone looked like it had only just been wiped down with a spray and wipe. I was not home at the time, but my elderly father-in-law was. They took advantage of him and demanded payment when questioned. When I contacted management to report this poor workmanship, they werent interested and didnt ask to come and inspect or request any pictures. They simply offered a measly $100 refund. I would not recommend this stone company to anyone who wants quality work done at a fair price. They are not to be trusted and do not care about their customers. Save yourself the money and hassle and find another company to do business with.
Mar 18th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Countertops
Jun 19th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Countertops
May 28th, 2022

Positive: Professionalism, Punctuality, Responsiveness, Value Service: Marble restoration
Dec 7th, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: General repairs & installation, Countertops
Nov 27th, 2021