Sunrover Tours

We booked the Moreton Island Snorkel and Sandboarding 4WD Day Trip from Brisbane. Bruce was our guide who was amazing. He was very knowledgeable about the island and made our trip extra special to ensure we had a fantastic tour. The snorkeling and sea kayaking around the Tangalooma wrecks was our highlight. Thanks again, highly recommend
May 16th, 2023

3 days 2 nights tour on Fraser Island leaving from Rainbow beach review! - 10/10 tour!!!! - Steve was an amazing guide, funny, kind, helpful and very knowledgeable about Fraser Island!! - The camps were very good and comfortable with very well equipped toilets and showers!! - The food was quite good!! - The tour plan was also really goo, were we saw and explored all of Fraser Island. - We were 1 car and 6 people. Highly recommend this tour !!!
Apr 1st, 2023

Positive: Professionalism, Quality, Responsiveness, Value
Mar 22nd, 2022

Unsuitable Transportation We were really looking forward to our trip to Fraser Island. We were picked up from Brisbane and put in a van with seating benches either side facing each other. These were really uncomfortable and we felt unsafe during 100km on the motorway before we even got to Fraser Island - as they only had seatbelts round the waist. See photos - it sits 8 people! We were then told we would be using the same vehicle for the next 2 days. We were upset by this as this is not the experience you are shown on the advertising and youre paying 400 per person. Our driver said we had the uncomfortable bus. Other guests were in other vehicles more suitable. 4 elderly guests were moved to these better vehicles as they knew it wasnt suitable. We were left in the van though and had to leave the tour before we got to Fraser Island as it was so bad - with no refund. I explained I had hip surgery previously which is not a problem if you have a seat youd expect in a 4WD and not the make-shift DIY seating they had in their vehicle. I was told it was my fault for booking a 4WD tour even though they had moved customers who visually wouldnt have been able to ride in the vehicle. When I explained my condition they said sort it out with the other passengers. I wasnt about to ask others to swap with me as no one else would want to ride in the vehicle. The staff were also rude and said it was was my fault as the transport depends on guest numbers. Just see the replies to other less favourable ratings and it gives a good indication of how they treat customers. No refund for $1400 even though it was their service that was unsuitable. We sadly missed the terrible ratings on trip advisor before we booked - youll always get some but there are a large number here which says a lot. Please please please book with someone else. These guys will ruin your holiday and they will not care in the slightest.
Apr 26th, 2023

(Translated by Google) The guide Alex is in pre-retirement and it shows... He rarely accompanies you on the walks (sometimes it seems logical since it's to pick you up on the other side, but sometimes it's just to lazy because the return is done on the same side) and it would have been useful, for example, for him to accompany us to the top of "Indian head" to help us spot whales (or other marine life). He exchanges little with you, almost more with the other guides on the island and telephones while driving. In short, not very invested. Damage. (I still saw some nice things.) (Original) Le guide Alex est en pr-retraite et a se ressent... Il ne vous accompagne que peu souvent sur les balades (parfois cela semble logique puisque c'est pour vous rcuprer de l'autre ct, mais parfois c'est juste de la flemme car le retour se fait bien du mme ct) et cela aurait t par exemple utile qu'il nous accompagne au sommet d' "Indian head" afin de nous aider reprer des baleines (ou autre vie marine). Il change peu avec vous, presque plus avec les autres guides de l'le et tlphone au volant. Bref, pas trs investi. Dommage. (J'ai tout de mme vu de belles choses.)
Jul 25th, 2022