Effly Domestic Cleaning

horrific company - do. not. use.
May 14th, 2023

the service given at Effly has been the worst. I had booked to clean my place for 12pm. I received word the day before they changed the booking to 2pm and then when that time came, no one turned up. I contacted support and the best they could do was reschedule my clean for the next day. However, they STILL charged me the $400+ for the clean with nothing done. This is incredibly unprofessional and incredibly disappointed with this level of service. Service: General carpet cleaning
May 14th, 2023

Effly customer service was absolutely terrible. They turned up at the wrong time, didn't have right equipment and then told me they were giving me an extra "30" minutes because they had turned up unprepared. I was unable to speak with a supervisor immediately or anyone that could rectify this problem until I was forced to contact the supervisor directly. Will never use them again! Service: Deep clean
May 13th, 2023

AVOID AT ALL COSTS! Late, poor quality, poor value, not professional, not responsive! Paid for a deep clean and has been the worst cleaning job Ive experienced. Staff are totally incompetent and when you ask for a re-do or refund they promise theyll get back to you and then never do. Im disputing the transaction with my bank! FIND SOMEONE ELSE!! Service: Deep clean
Apr 22nd, 2023

Terrible experience. The guy cleaned my whole house with a chux wipe. He had no bucket, sponges, scrubbing tools etc. He even used my own toilet paper to wipe down my mirrors leaving them streaky with spray & wipe. He obviously had no training as he was vacuuming inside my shower?? Didn't bother to wipe down spills on benches, missed large areas of vacuuming etc. The company refuse to provide a solution despite their "happiness guarantee". They'll even use the excuse that purchasing a 2 hour clean means that not everything will get cleaned. It's a small 2 bed 1 bath unit. So unprofessional. Service: Standard cleaning
Mar 19th, 2023