National Storage - Head Office

Heartless thats all I can say about this company.
Nov 25th, 2022

Booked a unit for September 28th. Called them 24th September to cancel. After many phone calls and over a month we are still waiting for our refund of over $400.
Oct 26th, 2022

I ended my contract a few days after the the beginning of the month payment came out was told the difference would be refunded into my account when I called to enquire about how long the refund would take I was told that they had just changed their policy and no longer refund the difference they have stolen the 3 weeks extra rent and basically told me to cop it when I asked to speak to a supervisor or someone that could actually sort this I was told make a complaint and deal with it ,it is absolutely disgusting service they did not notify me of any changes in my contact nor when they raised my monthly rental cost 1 month after changing units its disgraceful service I wouldnt recommend using there facilities they charge more than any other storage facility and dont contact tenants when making changes to your contact
Sep 9th, 2022

They increase their rent every year. Last year I paid $222 per month. Next month I'll start paying $231. Significant price increases-- as if to deter you from staying longer with them. They do not have a fair pricing scheme nor do they have a price for multiple year contracts for longer term tenants.
Aug 16th, 2022

Mar 23rd, 2022