Universal Store

I received my order which was a frank green water bottle. When I opened the bottles packaging. I noticed the bottle had damage on the side like it had been damaged or slightly crushed/knocked around during the delivery process. These water bottles arent cheap and I really dont want my bottle that I havent even used yet to be already damaged. I have emailed customer service twice and had no reply. This isnt acceptable.
Feb 19th, 2023

Because its an outlet, youd think their prices would be cheaper than other stores but nah. They are all the same price as any other universal. So no point to come here
Sep 18th, 2022

Daughter asked for a sale item to be held for short time. When she returned to purchase the item the sale sticker was no longer on the tag and was advised that it was never on sale. Will not be shopping here!!
Sep 7th, 2022

Walked in and was greeted by a gorgeous vibrant girl quite short in stature but what she lacked in height she made up for in being an absolute legend! Think her name was gabby. She was super nice, we had some banter and helped me out with styles and sizing. She wasnt pushy or following me around she was totally socially aware of the people around her and the vibe she had was nothing Id ever experienced before in a retail shop. 10/10 experience from her and her colleagues. Would recommend! Also tunes were 10/10
Aug 28th, 2022

Got a really nice thrills button up shirt and was served by the most gorgeous guy Ive ever seen. He was wearing green nail polish and a green crop top jumper and looked beautiful. Wouldve loved to get his number but that is all good haha. Really nice staff and great vibe.
Jul 29th, 2022