Abbey Thermalboards Wall Cladding

Edit: I have edited from 1 to 3 stars. Abbey ended up upholding original contract. Our installer did a great job and the house and boards look amazing. Signed contract and advised of ETA for when we want to go ahead. No problems. Contacted them in June as per our discussed timeframe, replied with go ahead and ordering product. Month later received email from director that they our cancelling our contract and if we would like to renew a new contract it will be an increased price. There is not clause in contract to allow this. This is completely illegal as per contract, been emailing back and forth for 2mths to sort this out. They just keep trying to come up with reasons to blow us off.
Nov 16th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Aug 12th, 2022

Positive: Professionalism, Punctuality, Quality
Apr 26th, 2022

I am in love with my house again. Dean was so professional, fast and accurate. He did a wonderful job and I now wish I had done this years ago. The price was also much less than I had anticipated. Very happy.
Sep 28th, 2021

The exterior of my house was pretty poor. Wood was starting to rot, paint was peeling, extensions that had been added before we bought the house were obvious and it was truthfully quite ugly. Abbey has given my home a real facelift and i couldn't be happier with the results. There were a few communication hiccups and delays along the way but i wouldn't change a thing because my home looks simply amazing and far exceeds all my expectations. Dean was a pleasure to deal with - he was always on time, courteous and addressed all my questions and concerns with a smile and a simple explanation. Nothing was too difficult and he went out of his way to make sure i was happy with his work. He is a credit to the company. My house was not an easy install but i feel he saw it as a challenge to overcome. To anyone out there considering their options regarding external renovations I'd strongly encourage you to give Abbey a call for a free quote. It certainly wasn't our cheapest option but all things it will not only save us money in the long run but was also the most visually appealing. No painting and increased insulation, win-win.
Aug 18th, 2022