Ashmore City Medical Centre

4 generations of my family have been coming to see Dr Haron and his team for many years however yesterday was probably one of the worst days of my life. I booked in with Dr Prabali as I havent been to the doctors in years and thought I would feel more comfortable with a female I felt instantly discriminated against as soon as she saw me, she did not even acknowledge or say hello, she just walked straight to her office and sat down and looked at me waiting for me to start talking.. I already suffer from anxiety and this absolutely crippled me. She then proceeded to ignore what I was there for, insisting to send me out the door with either some creams or pills and refused to do any further testing despite me trying to explain I know this is being caused from stress and its something going on internally she did not want to find the root cause she just wanted me out of her office asap with a script. Because I asked for specific testing maybe she felt I was trying to do her job but if you dont ask you dont receive right however there is a way to handle it, definitely not professional to raise your voice and try to start arguing. She did not even ask if I have any other symptoms etc just completely disinterested. I immediately walked out as it was clear she didnt want to help me, thankfully the NZ lady on the front counter was nice enough to help me hurry and get out of there but I left in absolute tears. Correct me if Im wrong but a doctors job is to listen and help people with their issues, not intimidate and make them feel less than, I am absolutely traumatised from this experience. Currently writing an email to the Office of Health Ombudsman as she should not be practicing.
May 10th, 2023

My husband and I been going to dr. Belinda for skin check every half a year, last 2x my husband got all clear and I did last time. Month after decided to go to Cancer skin clinic in Southport for another check. Well my husband had 4 spots bcc and one with 4 stitches to be removed and I had 2 spots and one with 5 stitches. Got all results to prove. Never will go back to dr. Belina or any GP aka skin doctor! she put our life in danger, incompetent.
Apr 28th, 2023

Thank you to Dr Robert Haron for making my teenage sons first solo appointment with you a good experience, as we have had some doozies over the years. You really impressed him. Reception staff and podiatrist also friendly when I visited. Could become our new family practice
Mar 24th, 2023

This staff in this medical centre exceeded all my expectations at every step. Reception were friendly and efficient. I saw Dr Prabali Adhikari for antenatal care and advice and she was caring and thorough. I also saw a lovely nurse to dress a hot water burn and appreciated her taking the time to show me what I needed and how to change the dressing myself. Even though I spent quite a while with the doctor and nurse I was still only charged a standard appointment fee. Would recommend!
Dec 3rd, 2022

Hi, dear medical Center in Ashmore city now I can tell whats on my heart, Dr Heron I had all respect for you, spoke to you nicely and always I waited for you to sit down first then me. Remember one day about a month ago a was depressed as I suffer from it I told you I will kill my self, what you said to me? Go ahead its a free country, right then and there I lost all my feelings for you, you charge your patients $1 for a mask? Thats greediness at its highest level, dont forget youre making $80 out of each patient, shame on you Dr H, I missed my appointment you charged me $30 after being your client for many years, is that fair? Absolutely not, here again it shows money hunger doctors, today I came for my medication you said you cant give it to me because, you have your reasons, but I am in the middle of a treatment which you cant just stop the medication on, yet you gave me a letter and wished me luck finding another doctor, your staff lack kindness and empathy for your clients, your chairs are miserable full of dog hair, your manager is shuffling papers walking up and down just to show shes working hard, any way Dr Im totally disappointed in you and you always treated me with a cold passion, as long as the millions roll in the hell with your clients, I strongly believe in karma and I say, what goes around cones around, ohh I feel a big weight off my shoulders, Im free, so all of you do what you do best, treat you customers like robots. You charged me $30 for missing appointment because car failure !
Dec 11th, 2022