Grand Palais Beachside Resort
Chamber Rating
-
Brooke Hales
May 8th, 2023 -
Marc Keller
May 7th, 2023 -
Olliemauw !
I arrived at reception at 11:55am on Sunday and was met with a very angry receptionist. She said Im closed I finished here at 11am. I thought she was joking then she slammed the roller shutter closed and turned off the light. Seriously if she had a bad morning thats no way to treat people. I will not be recommending this place to family or friends.
May 3rd, 2023 -
Adelle Mullen
Such a scam. Photos of rooftop rooms are misleading are not what you receive. I booked a 2 bedroom rooftop room expecting to have views shown in the photos on the website. I was extremely disappointed to discover the view from our room directly overlooked another building looking into someone elses apartment, another rooms window looked directly onto our private balcony and we had a tiny view of rocks and some water with nothing interesting to look at. The rooftop view was no better. Some photos of the room we booked were included on the website but were cropped and enhanced. I asked if we could be moved to another apartment with a better view, but was told there was no rooms available despite availability still showing on their website. We were then told by management that most rooftop rooms have been closed 6+ months. Grand Palais- please remove misleading photos from your website. The only thing this place has going for it is being directly across the road from the beach.
Apr 7th, 2023 -
Brian Whyte
Very nice and across the road from the beach Rooms are large and well appointed, huge round spa in front bedroom ,easy access from carpark via the lifts. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great view More
Mar 30th, 2023
Contact Info
- 754514100
Questions & Answers
Q What is the phone number for Grand Palais Beachside Resort?
A The phone number for Grand Palais Beachside Resort is: 754514100.
Q Where is Grand Palais Beachside Resort located?
A Grand Palais Beachside Resort is located at 188 Alexandra Parade, Alexandra Headland, QLD 4572
Q What is the internet address for Grand Palais Beachside Resort?
A The website (URL) for Grand Palais Beachside Resort is: https://www.grandpalais.com.au/
Q How is Grand Palais Beachside Resort rated?
A Grand Palais Beachside Resort has a 4.1 Star Rating from 247 reviewers.
Ratings and Reviews
Grand Palais Beachside Resort
Overall Rating
Overall Rating
( 247 Reviews )Brooke Hales on Google
Marc Keller on Google
Olliemauw ! on Google
I arrived at reception at 11:55am on Sunday and was met with a very angry receptionist. She said Im closed I finished here at 11am. I thought she was joking then she slammed the roller shutter closed and turned off the light. Seriously if she had a bad morning thats no way to treat people. I will not be recommending this place to family or friends.
Adelle Mullen on Google
Such a scam. Photos of rooftop rooms are misleading are not what you receive. I booked a 2 bedroom rooftop room expecting to have views shown in the photos on the website. I was extremely disappointed to discover the view from our room directly overlooked another building looking into someone elses apartment, another rooms window looked directly onto our private balcony and we had a tiny view of rocks and some water with nothing interesting to look at. The rooftop view was no better. Some photos of the room we booked were included on the website but were cropped and enhanced. I asked if we could be moved to another apartment with a better view, but was told there was no rooms available despite availability still showing on their website. We were then told by management that most rooftop rooms have been closed 6+ months. Grand Palais- please remove misleading photos from your website. The only thing this place has going for it is being directly across the road from the beach.
Brian Whyte on Google
Very nice and across the road from the beach
Rooms are large and well appointed, huge round spa in front bedroom ,easy access from carpark via the lifts. Rooms : 5/5 | Service : 5/5 | Location : 5/5
Hotel highlights Great view More
Overall Rating
Overall Rating
( 247 Reviews )Write a Review
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