Bunches Wollongong - Best Florist in Australia

Have been a loyal customer of Bunches since they opened but i feel they have become greedy and the quality has gone downhill. On mother's day I ordered a bunch for my mother online to be delivered which looked nothing like what was pictured on the website and instead received a bunch which was 80% Gerberas and Daisies. I sent an email 2 weeks ago asking what went wrong and have not heard back. This is how you lose a customer.
May 24th, 2023

Have been coming here for years and have spent thousands and the last few times the staff have been very rude, not welcoming at all in customer service! I broke down wanting to buy flowers for my mums grave and they just stood there and not one bit compassionate this shop is such a rip off compared to what is use to be! Another time you made my daughter cry like you were doing her a favour its us people that keep your business alive! You lost my familys business for good
May 12th, 2023

Very disapionted the bouquet was just thrown together they were wilted and old will never be back
Apr 20th, 2023

I'm so disappointed with this place I don't think I'll ever come back to this place I'd rather go pick flowers down the street than buy here again NOT RECOMMENDED
Apr 8th, 2023

Very disappointed and never come back , I came on Sunday 26/3 the staff not very nice and look like racism me thats why she didnt nice to me. She dropped the flowers without gentle like she angry me
Mar 25th, 2023