Better Floors and Blinds Pty Ltd

These guys are the best, from recommendations with colours and value for money on suitable products to meet your requirements. I can not fault them. We will use Better floors and Blinds again. They supplied and installed both for us.
May 1st, 2023

Having received very helpful service and a quotation from Lance (who I highly recommend), we asked for an itemisation of the quotation to determine where we could cut costs a little. To be clear there were several ways in which he could have reduced the quote including: remove additional underlay; remove kitchen from quote; choose a similar but less expensvie flooring. I'm shocked that this is an unusual request. Nick responded aggressively and arrogantly and having promised to re-quote, changed his mind in a follow-up phone call and told us to go away. He wanted to be very clear to me that he did not need our business. He hung up on me. I was genuinly shocked. I also find that 2 years ago there is a similar review relating to the same person, Nick, and for the same reason (need to get a little more detail to make a decision). Shame, given the otherwise friendly service from other staff.
Mar 31st, 2023

We used Morgan from Better Floors for our new home build. Highly recommend this company! Such a fabulous guy and has a great understanding of home design. We have recommended this company to many family and friends.
Jan 24th, 2023

Always fabulous customer service from the Better Floors team . Thanks again
Jan 5th, 2023

Initial quote for carpet was very professional, we knew what carpet we wanted so made it easy. After first deposit was made there was no communication until we contacted them the days before to make the final payment even though the job wasnt started wish we didnt pay the full amount as I have never seen such a mess after our carpet installation. Morgan went missing and wouldnt return calls, we were told the carpet isnt vacuumed afterwards and we have to clean up all the mess ourselves. Seems like these guys just want the commercial jobs. Our skirting boards all got damaged (after being freshly painted) and of course Morgan didnt do anything to rectify. Such a shame as we have used better floors a few years ago and they were perfect and actually cleaned up after themselves. Should take more pride in your work and take ownership when there are problems.
Dec 15th, 2022