Future Cargo - International Freight Forwarding

Future Cargo Broker ANDREW from Sydney isn't real true Business preson. Very Rude,Aggressive No matter . I had very very Bad experinced recently in Dec 2022. I sent 40ft Container and paid ANDREW $15,800AUD into his FUTURE CARGO account for Melbourne, Australia to Monrovia, Liberia He refused to pay shipping line until container arrive at destination stay in storage for over 3weeks. ANDREW Blocked my calls not to contact him.... My families and Friends make calls to him regarding release on daily basis Don't even try sending container at lowest $1
Mar 10th, 2023

Unprofessional. Be very cautious dealing with Future Cargo. I phoned him politely twice to enquire and had my third call hung up on and phone number blocked. Really strange behaviour by Andrew. I tried to be as polite as possible but to no effect. He said delay in documents due to his "personal reasons", whatever that means. This is the LAST thing professional business clients need, have their freight forwarder hang up on them. I spoke with shipping company CMA-CPG, and they have had similar issues with Future Cargo in lack of communication in documentation. Delay in providing documents are now leading to increase costs daily. Plenty of other companies out there
Jan 13th, 2023

Asked for a quote and they never called me back
Mar 9th, 2022

Thank you Future Cargo! I am not the kind of person who leaves feedback, but in this case I have decided to do it because I am impressed by the way of how I, as a client was handled. We booked a port-to-port service. I looked for offers for about two weeks. The route was Australia to Romania, a 20ft container with personal goods. The best price I got was from Andrew @Future Cargo. And he delivered 150%!!! He explained the whole process thoroughly. English is not my first language, so sometimes he had to explain twice. My calls were always answered, sometimes at 8pm. Always polite. Always understanding. The container was delivered to my house exactly when I was told. The same happened when it was picked up. During the time we had the container (we packed ourselves) he even rang to see how were going with the packing. He gave us a few tips on how to arrange the goods inside the container. He handled all the paperwork that was required in Australia. As I was saying earlier we booked port-to-port. That means the paperwork in Romania was to be handled by me and my agent. When the container arrived in Romania there was smth that needed to be amended, urgently. Although, officially our contract ended, he took my call (guess what? again 8pm) listened to the issue I was having and straight away contacted all the involved parties and the matter was resolved. I cannot thank you enough Andrew for all the duty of care you have shown, for all the late calls you took and for being with us all the way. I dont know if you are ever going to read this, but Australia and the world deserve to know and must be told of your great services. Thank you, Nicoleta
Oct 18th, 2020

Andrew from Future cargo has been a pleasure to deal with from start to finish. Our journey started in Brisbane where I purchased a 40ftHC from Future cargo at a great price, we packed our own container and Future cargo have done the rest. Phone calls are answered or returned promptly, everything has happened as we were told it would and our goods will be at our destination before us. We got a super price on insurance, altogether we saved a bundle and got superior service. I highly recommend Future cargo to anyone looking to buy containers and/or ship goods internationally. Justin Steves
Aug 25th, 2020