Home Instead Sydney Hornsby & Hills District

At a time when we were uncertain as to how to best care for mum, Home Instead were excellent - calm, flexible, understanding and adaptive to life's ups and downs. We used them for an extended period until mum entered full time care, and it meant she got months more time in her own home with carers we all liked and trusted. Thanks Home Instead!
Oct 17th, 2022

I've recently joined as a Social Support carer, and those whom I've been in contact with, either over the phone or in person have all been very lovely and helpful to me with anything I've needed to know. It's great to call up and be greeted with care and pleasantness. Also I love getting emails informing us about what's going on and photos etc. Thankyou to all at Home Instead.
Aug 20th, 2022

Aug 19th, 2022

I am privileged enough to be part of this amazing company, from the first day of orientation you are made to feel welcome, the staff in the office are so warm and friendly and genuinely care about their staff and clients. I am doing what I absolutely love and cannot thank HI enough for been part of their family.
Jul 7th, 2022

I have been extremely lucky to have been a part of the Home Instead Team for about 3 years, starting as a care coordinator, then team leader and later as team manager. Having the inside perspective I have to say if you are looking for in home care for yourself or a family member or someone you care about you don't need to look any further. Home Instead Hornsby and Hills has very high standards in recruitment and training of their caregivers and do their very best to match the right carer with the right skill set to your needs. Every client is treated as an individual and individual needs are respected and addressed. From the care staff to the talented coordinators through to their amazing care managers and quality manager all aspects of delivering the very best of care are covered. Having been through 2 waves of the covid pandemic I can say every step is taken to ensure the safety and protection of clients and caregivers at all times and to comply with every government requirement and mandate. The director Sue McGarry is very hands on and truly cares about the welfare of each and every client. I would not look anywhere else if I wanted professional and compassionate care at home. Due to changes in my personal circumstances I have to leave the team but having worked for a number of aged care providers I am very proud and feel privileged to have been part of such an amazing caring team. I will truly miss them all and wish them continued success. They are all passionate about providing high quality care and as they say "to us its personal". With warm regards and thanks. Lyn
Nov 15th, 2021