Dr Hugh Allen

Mar 31st, 2023

We are so grateful to Dr Allen for his care and treatment of our little boy. We first met Dr Allen when my son was admitted to RNsH on several occasions with severe asmtha at the age of 18 months. We were terrified of what lay ahead but Dr Allen prescribed a preventative plan and also helped find solutions for the range of sleep related issues we experienced including a speech delay and hyperactivity as a result of sleep apnoea and enlarged tonsils, adenoids and otitis media which had been misdiagnosed. Dr Allen refereed us to an excellent Ent and worked closely with us. Dr Allen would call and check on my sons health and wellbeing. The progress we have seen has been phenomenal- and since being under Dr Allens care we are happy to say our son has not had a single episode of asmtha which has required hospitalisation. We are so grateful to Dr Allen a kind, incredibly clever and wonderful doctor!
Oct 30th, 2022

Highly recommend. I had an appointment for my son today and was very happy with the whole experience. Dr.Allen had a wonderful manner with kids and was very knowledgeable. Nat the receptionist went above and beyond for me which I have never experienced before at any practice. I'm so grateful.
May 23rd, 2022

I've never even been inside the establishment but just dealing with the receptionist on the phone was the most horrible customer service experience I've ever had. When I informed her a family member would be a few minutes late to his appointment, she was silent for 15 seconds and then just sighed as if this was an inconvenience to her. For a specialist medical centre that deals with people with mental health issues, I've never been made to feel so anxious and uncomfortable by staff.
May 14th, 2022

I never write reviews but I have to say the receptionists here have to be some of the rudest i have ever experienced. My son has been under Dr Allen for many years and i cant fault his service but the office staff are appalling. I've witnessed them arguing with each other in front of patients, having a go at people on the phones with patients present and they way they answer the phone is rude and cold.
Mar 2nd, 2022