Australia Post - St Ives Post Shop

I turned up to the Post Office at 5.01pm today with a card for an item to collect - even with the roller door just closed Vi went and got my parcelthank you Vi!
May 20th, 2023

I went to collect a parcel with an urgent pick up notice from the postman from St Ives post office. I was "served" by the lady of Indian appearance that had absolutely no clue, she first told me we don't have the parcel, then she proceeded to go to the parcel locker outside where she failed to even log in, she then tried to tell me the parcel was missing. I then insisted that it was, and had all the relevant documentation to prove that it was, so she reluctantly had another look in the parcel bay, and to no surprise it was there.... All the while she was incredibly rude, and had no idea what she was doing... Who hires these knobs?
Apr 12th, 2023

Very friendly staff
Mar 22nd, 2023

Extremely disappointing service, and this is not the first time. I make it a point to go to a further post office routinely as particular staff members here are persistently and unnecessarily rude. Today was no exception when I had to duck in here to send a package out of convenience. The lady who is always rude was again extremely rude, with no responses to basic greetings that even our children are able to manage, and a passive aggressive manner throughout the whole interaction. When I spoke to the manager Michael about this, he was too busy re-arranging childrens toys to even stop to have a decent interaction. It is clear that in this shop, not all humans deserve basic kindness and respect. If it wasn't so pathetic, the level of ignorance here would be amusing. It was a great reminder to avoid this place at all cost!
Dec 26th, 2022

Horrific attitude and service. Basic human interaction skills would be nice for a service that is based on helping the community. Unbelievable! So glad this is not my local and it was the first and will be the last visit.
Aug 9th, 2022