Sydney Appliance Warehouse

Was sold a washing machine, broke after 3 weeks Was told I had 1 month warranty but they never picked up the phone
Aug 14th, 2022

This company has completely tryed to sell me a 10 year old appliance when they told me it was only 3 years old !!!! Luck for the consumer laws
Apr 18th, 2022

Was sold a faulty fridge, It broke down within 3 weeks of purchasing it. I contacted them and asked for it to be fixed or replaced however, was diverted and ignored for two weeks. When asking for a refund for the fridge, I was declined and given the only other option of a replacement which would cost an additional $100. I do not believe them to be reputable and would not advise anyone use their services.
Nov 24th, 2020

Was sent the wrong spare part. When I said I would return it for a refund,but I wanted verification that the cost of postage to return was included. I was repeatedly told that they would speak to the manager. Finally after 2 weeks of chasing them up, phone call and emails,they agreed. Now trying to get all my monies refunded. Again I have to keep calling them. Very poor service,parts interpreter totally unqualified.Next call I will make is to the Department of Industrial Relations ,maybe they will have a better chance getting my refund. Extremely disorganised and no customer service. Once they take your money even if its their fault they don't like to refund..
Jul 27th, 2020

Mar 23rd, 2020