Evolution Plumbing and Renovations Sans Souci

Louie came out to assist me with dripping taps in the kitchen, that could no longer be turned off. He was available to attend within the hour which was very much appreciated. The work was prompt, he was happy to explain the work required and left place clean. He even put in washers that was easy for my children to use. Much appreciated. Services: Faucet installation, Faucet repair, Plumbing leak detection
Apr 4th, 2022

Just before Christmas evolution plumbing were called to my place on behalf of my home insurer to investigate damage that had been caused by a leak in the laundry that had been fixed by a licensed plumber and a report sent to the insurer at their request. When the plumber arrived they wanted to immediately start in the bathroom which is connected to the laundry via a common wall. I asked them why they were doing this when the leak was in the laundry and they said they were asked to find a leak in the bathroom. They filled all the sinks in the bathroom, the shower and the toilet with a dye so they could visually see if there was any leaks and there wasnt. The last thing they did before leaving was to connect a pressure test machine to the shower head. Once they had it connected the plumber called me over to show me that the copper pipe had been ripped off the wall and that the connection to where the shower head was damaged and leaking. They then reconnected the shower head and left. That night when we showered we noticed that water was coming out into the linen press, down the hallway and into a bedroom. If this leak had existed before the plumber arrived then there would have been no need for dyes or pressure test machines, we would have been able to visually see the leak and determine the cause of the damage. Even if a small leak had existed prior to the plumber arriving whatever test they done caused the a much bigger problem than already existed. I asked Luay from evolution plumbing to come out and fix the leak at their cost because that would be the right thing to do. I told him that mistakes happen, on one is perfect but the right thing to do is to come out and fix it because it didnt exist before they arrived and now it does. He told me that this would affect his bread and butter and it was not in his best interest to fix it. Even when I politely offered him to remove any tiles needed and buy the materials he refused to acknowledge that they had done anything wrong. I believe the insurance company is looking to blame another leak for the damage caused in the laundry which is the why the 3 taps and sink in the laundry were never tested for leaks. The builder that sent evolution plumbing to our place put false information on the report they lodged to the insurance company which they are now reviewing again. Disappointing that before Christmas in a pretty horrible year this was done to us. Im not going to tell anyone not to use evolution plumbing, just be mindful that they dont like to take ownership for mistakes which in my opinion is a very strong indicator of integrity and honesty in business.
Mar 2nd, 2021

Fantastic service and super competitive price. Anytime I need anything done I will call these guys back 110%. Got the job done very quickly.
Dec 10th, 2020

Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Faucet installation
Aug 31st, 2020

Positive: Punctuality, Quality, Responsiveness, Value
Feb 29th, 2020