Trading in Style

The staff here are super helpful and very nice. It's always great to walk into to the store, whether to pick up an online purchase or just to browse
May 12th, 2023

Incredible service, it didnt matter if I was selling special pieces from my wardrobe or purchasing treats for it - the ladies customer service is second to none.
Jan 23rd, 2023

5 star service always from TIS. Whether consigning or buying, my experience has only been positive.. Cant wait to buy and sell more!
Nov 20th, 2022

First time purchaser at Trading In Style and I cannot recommend it highly enough... I am hooked. They curate the most beautiful pieces that keep you checking back for more. I love watching the daily edits on instagram, seeing outfits in real time on real people. Their new website is just an added bonus to the whole shopping experience... high-end and beautiful. The whole shopping experience was a pleasure, I cant wait for my next purchase.
Nov 18th, 2022

Be cautious when consigning with TIS. Greeted warmly in store when I dropped my designer sneakers off to be consigned, was given a receipt and told the process takes about a week...shoes weren't displayed or sold for weeks. Once sold, I then I followed up about payment, I was told that payment is made a month after the sale to ensure the buyer doesn't need to return the item? Their T&C stated that accounts is run monthly, not that you will be paid a month after the sale - extremely misleading. I followed up, stated the ACCC that states that a business is not to hide information from the buyer/seller that would cause them to not go through with an agreement which is exactly what happened here. Staff confirmed that they would bring my payment date forward to 20/3 - gets to Thursday, 3 days after the 20th and I followed up to be told to keep a look out today in my account...gets to 27/3 and I follow up again and all of a sudden receive an automated email stating that I would be paid today and please allow for 3-5 business days. I asked when payment was made as I was told a week prior...then they confirmed that payment was only just made after making an initial promise of a week prior. I sent emails with the initial emails, my frustrations - no reply now i've been paid - like i've been thrown into the bin and they're done with me. I'm sorry but for a business that provides a service, being on the seller end of the consignment has been nothing but unprofessional and misleading. No apology, lack of empathy, would not recommend consigning here.
Mar 28th, 2023