Taylors Window Supplies

Excellent product and excellent service. Taylor's supplied all my windows and sliding doors on my new home on my rural property. Outstanding after sales service and a special mention goes to Paul who solved a sticking stacker door problem which was no fault of Taylor's but the carpenter who installed it. Cheers guys.
Aug 5th, 2022

Great product, lousy after sales service. Still waiting over 6 months later for resolution of the issue with our sliding doors. At this point, couldn't recommend using them. Will update this review if/when they ever call us back...
Jan 7th, 2022

Amazing customer service and state of the art window systems to choose from... I have used Taylors for 4 of my properties so far and the level of service is second to none. When discussing each room we talk about any environmental issues I would like to address from noise and heat and the best glazing options to suit - you will be surprised how many options there are when it comes to different types of smart glass. Price is always competitive and everything is done locally which what I like - supporting local Canberra businesses which employ our community. I highly recommend you visit their showroom and see the different displays - great way to get new ideas, the team are lovely and always happy to help.
Dec 4th, 2021

Matt and the team really know their stuff. High quality windows and awesome staff
Jun 22nd, 2021

The quality of the product we (eventually) received was great, however, this is where my positive review ends. Terrible, shockingly bad customer service considering taylors windows delivered our windows not only broken but also missing both the fly screens and locks. Not to mention ignoring our request for a refund of the $100+ delivery fee. Literally months and dozens of phone calls and emails to organize the repair (the panel was eventually repaired with the wrong glass, leading to yet another replacement months later that again took many emails and all effort on our behalf). Met with constant "we will call you back or so and so will email you" as well as "it says this job is completed". Zero urgency, zero care and in the end zero response hence this necessary review. Totally incompetent service. We have an entire house of windows to replace and will not only be using another business but will also tell anyone who asks to steer clear of Taylors Window Supplies. Poor form guys, improve your service and respect your customers when you make an error.
Mar 20th, 2021