Nisbets Darling Harbour Store

Flat out lie on the deleverly time saying the have GPS tracking on there drives tell you over and over that there almost there then not turn up
Sep 11th, 2019

I have had a great experience with Nisbets. I order 36 crystal wine glasses and 2 of them came broken in the freight transport. I emailed head office with images for proof and they made it so easy and replaced them straight away the following day. I would definitely recommend this place as the quality is beautiful and service is exceptional. I will be buying all my kitchen things from here. Thank you for great customer service.
Aug 25th, 2019

Nice friendly staff at Nisbets had all we needed for large catered event
Feb 15th, 2019

Feb 7th, 2019

I purchased two table bases from Nisbets Online however when they were delivered, one of the rods that connects the table and base together was short. This was the cherry on top as I had waited for some time to get these table bases delivered. Thankfully, the other table base had no fault. I then emailed Nisbets Online returns department to inform them about the issue however, they rudely suggested that I measure the faulty table base, then dissemble the non-faulty table, put them side by side and take a photo of them so they could THEN assess the fault. How could they suggest something so ridiculous when all they had to do was pick up and drop off a new table base. I run a business and dont have time to sit there assessing faulty products which I know I am entitled to have replaced! But it gets worse. I sent another email to Nisbets Online returns department and surprise surprise, I have received no response. I spoke to Tamara from returns and to Aaron and Phil from sales and again, surprise surprise, no one has gotten back to me. Take my advice and do NOT purchase products from this company. They have the worst products they are either faulty or break down! They are cheap for a reason. The saying goes, if you pay for bananas you get monkeys. I would suggest you pay a little more for a product that you know will last you longer and is of a commercial grade!
Jan 12th, 2019