Sydney Endocrinology

Dr Patel is very professional and is always interested in my issues and keen to resolve the medical problems I am experiencing.
May 29th, 2023

Continuously the BEST endocrinologist in Sydney. I feel so safe and well looked after by everyone. Dr Tonks has been my endocrinologist for years. Cannot recommend enough!
May 29th, 2023

Two things the receptionist started the clock when I walked into the practice early for my appointment not when I went into see the Dr at least 15 mins later I was initially charged for an hour consultation but had to challenge this . I suggest you set a timer . Dr Flavia Bueno gave me a referral for 2 tests which I did, the pathologist called me a few days later and said the Dr Bueno had requested an additional cortisol test and to come in again. The results and bill were subsequently mailed to me by the pathologist. One might have thought it may have been courteous/ professional of FB to call me with results and an explanation for the additional test . Oh yes I wasnt warned in advance the extra test isnt covered by Medicare. They are very keen to take your credit card but admin & patient care need some polishing .
May 19th, 2023

I've been under the care of Dr. Nele Lenders and to say the least, she is a kind, caring and wise doctor. She has treated me so well and always answered my questions comprehensively. She prepares me to help make the best decisions toward my life goals. I've never felt pressured to do anything I did not want to, under her care and am always supported by her knowledge and experience. Thank you Dr. Lenders, I look forward to our appointments for years to come.
May 13th, 2023

I did not feel that I was being well looked after. I came in late for the appointment because I went to the wrong clinic and my appointment was rushed. For the follow-up checkup, I received a notification stating the time and I responded Yes. On the same day, Dr Gupta called me and I was not prepared for the phone call. I explained that the time sent to me by the receptionist was still in the afternoon. During the phonecall, he highlighted how important his schedule is and how he had explained everything in our last meeting. He might have forgotten that he was rushing throughout our appointment and did not even provide written instructions. He offered another phone call for the next week, and I protested as I am aware that I need to receive prompt feedback regarding my management, that is why I opted for private consultations. He did not call on the agreed upon time, which is the same time that the clinic sent to me. This was also confirmed via email. Though when he finally called, he apologised. I would also like to add that at every appointment, I found out directly from them that I was not given the proper booklets which contain the information I need to manage my gestational diabetes. I was a bit upset about everything and as someone pregnant, needing special support, I only wanted fair and quality service. I am giving two stars because to be fair, the dietitian and diabetes educators were nice.
May 1st, 2023