Sony Australia Head Office
Hours
Chamber Rating
-
David Weinberger
Never buy from Sony Australia! I purchased a Bravia OLED TV and tried to cancel the order before it was even delivered. They refused outright. The customer service team are so unhelpful it borders on pointless. I have never left a bad review on eBay then I've been using it for over 15 years. This experience has been shocking.
Mar 30th, 2023 -
Maria Leong
Have been loyal to the Sony brand for 30 years. Bought an 85 Bravia TV which stopped working after 18 months. Got no support from the retailer and even less from Sony. Despite this seemingly being a fairly common problem (based on forums on the internet), I have been ignored. I no longer believe Sony to be the quality brand it once was and the customer service after care is a disgrace. Shame on Sony. Lesson learned.
Mar 27th, 2023 -
Amit Amit
Sony customer service will just bully you, they will not agree to replace, and will not send you shipping label to get it repaired, and then after sending in for repair, they will not reply when you will get it back. They will just keep harassing you. They will save their own costs but loose customers.
Mar 2nd, 2023 -
Cowboy Zworld
Loved Sony service for my 4k camera very professional and polite..very easy to talk to great customer service and good will.. I was very impressed indeed
Jan 29th, 2023 -
Gary Jago
Bought Sony XAV-AX1000 car head unit. Stopped working after half an hour took back to retailer who replaced it and same happened again. Rang Sony tech help on hold for 2hours and call back facility doesn't work. Hopeless never buying Sony again
Nov 18th, 2022
Contact Info
- 298876666
Questions & Answers
Q What is the phone number for Sony Australia Head Office?
A The phone number for Sony Australia Head Office is: 298876666.
Q Where is Sony Australia Head Office located?
A Sony Australia Head Office is located at Level 7/73 Miller St, North Sydney, NSW 2060
Q What is the internet address for Sony Australia Head Office?
A The website (URL) for Sony Australia Head Office is: http://www.sony.com.au/
Q What days are Sony Australia Head Office open?
A Sony Australia Head Office is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Q How is Sony Australia Head Office rated?
A Sony Australia Head Office has a 1.9 Star Rating from 118 reviewers.
Hours
Ratings and Reviews
Sony Australia Head Office
Overall Rating
Overall Rating
( 118 Reviews )David Weinberger on Google
Never buy from Sony Australia! I purchased a Bravia OLED TV and tried to cancel the order before it was even delivered. They refused outright. The customer service team are so unhelpful it borders on pointless. I have never left a bad review on eBay then I've been using it for over 15 years. This experience has been shocking.
Maria Leong on Google
Have been loyal to the Sony brand for 30 years. Bought an 85 Bravia TV which stopped working after 18 months. Got no support from the retailer and even less from Sony. Despite this seemingly being a fairly common problem (based on forums on the internet), I have been ignored. I no longer believe Sony to be the quality brand it once was and the customer service after care is a disgrace. Shame on Sony. Lesson learned.
Amit Amit on Google
Sony customer service will just bully you, they will not agree to replace, and will not send you shipping label to get it repaired, and then after sending in for repair, they will not reply when you will get it back. They will just keep harassing you. They will save their own costs but loose customers.
Cowboy Zworld on Google
Loved Sony service for my 4k camera very professional and polite..very easy to talk to great customer service and good will.. I was very impressed indeed
Gary Jago on Google
Bought Sony XAV-AX1000 car head unit. Stopped working after half an hour took back to retailer who replaced it and same happened again. Rang Sony tech help on hold for 2hours and call back facility doesn't work. Hopeless never buying Sony again
Overall Rating
Overall Rating
( 118 Reviews )Write a Review
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