KYOCERA Document Solutions Australia

Their after sale support is terrible, We have had ECOSYS M6530cdn model for some time now. The device itself has been ok although we haven't used it very regularly, for general tasks it has been ok. However every time I have rang their support, either for the toner or general device support they have either not been helpful or have said they will have to send a technician out which costs over $130 for call out and then charged per hour. Imagine you buy the device for under $1000 but the support may cost you than the original purchase price, would you buy it?
Oct 14th, 2022

Do not recommend
Sep 30th, 2022

Rude.
May 30th, 2022

Great staff and management willing to go the extra mile which stems right back to the philosophy of its founder - Kazuo Inamori Equipment is at its best with the latest technology saving customers largely on their print costs. Positive friendly environment. Definitely look at Kyocera before deciding on your next managed print solution or photocopier.
Apr 5th, 2020

Great growing company and fantastic products
Mar 8th, 2020