Amplifon Nelson Bay

We were contacted 1 year earlier than required for a follow up test. Initially we made an appointment. Then I rang & cancelled the appointment. Then we were contacted the day before the cancelled appointment to remind us that we had an appointment. I advised that we had cancelled the appointment. Two hours later, we were contacted again to remind us that we had an appointment. I became frustrated. The next morning we were contacted to say that we were supposed to attend an appointment. I told them what had happened. I was told that my doctor had arranged the appointment. He had not done this. Very poor administration, no communication ability between staff, no updates processed by staff. Very dissatisfied.
Jan 18th, 2019

I am very satisfied with the care I have received recently from the lovely people working here. Diminished hearing is a sensitive issue at any age. The team were very helpful and I am pleased with hearing aids I now use. Thank you for improving the quality of my life.
Aug 16th, 2018