MyHouse - Miranda

General unwillingness to help and answer questions, very poor service from the staff unfortunately.
Feb 2nd, 2023

Excellent service, team always goes above and beyond for their customers. Lots of discounts!
Jan 30th, 2023

I bought a cookware set and this knife was a bonus gift online, however they separated the parcels into 2 and the knife set sent to Kinsgrove Post office while am living at Kogarah, cookware set still showing on the way and no update emailed Myhouse customer service for almost 2wks however no answer from them, tried their number saying always busy, its been almost 1mth and I havent received any of my goods.
Jan 20th, 2023

They have withdrawn cash so no sale here no cash no shop hope they go broke as horrible as it is rotton
Nov 23rd, 2022

Personal review of customer service in the Miranda store. I went to the store to purchase several items including pillows, quilt set and pillow case set. Upon purchasing my items, I was informed that I would not be able to return the pillows for hygiene reasons. Fair enough. After my purchase, I went to the online store and saw that for the exact same items, they were cheaper online. I therefore went back to request a refund of the quilt and pillow case set. I was told that they do not do refunds, only exchange or credit. Not only was I not informed of this which I would have thought would be reasonable to do so at the time (I mean, they took the time to tell me about the pillows after all), I asked whether the credit could be used for online purchases. I was told that I could not. That the in store and online stores are separate entities. Had i known this, I would not have made the instore purchases and feel completely ripped off. On top of all this, I found the staff at the store to be argumentative, rude and unhelpful and were only welcoming when needing to make sales. Needless to say, I will not be making any further purchases from this store or online. Further, the receipt states "please choose carefully as we do not refund or exchange for change of mind on purchases of protectors, underblankets, quilts, toppers, pillows and bath mats". It does not state that it does not refund or exchange on quilt sets and pillow case sets. If this is the case, the receipt should clearly state that quilt sets and pillow case sets are excluded from refund/exchange.
Dec 20th, 2022