Novo Shoes Miranda

Worst customer service ive been in there multiple times and the staff have ignored me completely.
Oct 2nd, 2022

A good selection of shoes. The assistant was very helpful. Its nice and close to the escalators to the roof parking. Can recommend.
Sep 5th, 2022

Elisa was so kind and really help me out. Spoke to her a few days ago asking to put aside a shoe for me but I know they only do 24hrs. I called in on Friday and I was coming in on Sunday. Luckily she set them aside and when I called back on Sunday. Very accomodating and made me so happy. Thank you
Aug 17th, 2022

If I could give zero star to them! I would! I asked a question regarding the shoes to one of the team member and she laughed at me, no question is a stupid question and I believe the team should help rather than laugh with their colleague! I recall her name being Tayla. I was given a shoe from display which was in a pretty poor condition, as I have wide fit and didnt have many options, I did end up buying it in full price. When I asked if I can return a display shoe, she did say yes to store credit and exchange. However, she didnt wanna mention anywhere in the receipt that it was a display shoe.
Jun 19th, 2022

Id like to commend Elyssa on her great customer service. Although she was the only staff member on with about four customers in store, she made sure she tended to all of us, with a number of different styles and sizes. Nothing was an effort, so energetic, friendly with a great attitude! Well done and thank you again for your wonderful customer service.. Id also like to say how impressed I was with the range and prices.
Feb 20th, 2022