Hardware Shop To You

Excellent online Service. Delivered via Express Post at Lightning Speed. Couldn't be happier with my purchase, Thank you!
Feb 15th, 2023

Even when things dont quite go to plan, the exemplary customer service provided a hassle-free resolution. Highly recommend
Nov 2nd, 2022

I want to sincerely thank Hardware Shop To You for your time on the phone and prompt email with the line repair instructions. I have experienced a lack of interest and extremely poor customer care from numerous businesses in recent times, however the absolute opposite experience from you. My phone call was answered immediately from you and not via some recorded message and or foreign person who had no idea of the product I was inquiring about. Even though I was only able to give you limited details, you found the exact product in a very short time. This is how businesses should operate and they should receive appropriate reward for that service. Looking forward to doing business with you in the future!
Oct 3rd, 2022

May 3rd, 2022

I have just bought a replacement handle for a HILLS foldaline. Hardware shop to you displayed pictures of the exact handle I required but the one delivered was similar but not fit for purpose. The model depicted has HILLS embossed on it and has a groove between the handle and the pivot where they Outer shell locates. The product supplied has no groove., so the outer shell cannot be positioned. I contacted Hardware shop to you, who are adamant that the product supplied is a genuine hills product and you should just leave the outer shell off. Miraculously the product pictures on their website were changed within 10 minutes of our conversation. They also refuse to cover the postage cost for the return of the product.
May 27th, 2021