OCC Apparel

Been doing business with OCC for three years now and have purchased several thousand units from them. Product and finishing is of a very high quality. They have shown that they are invested in the successful delivery of their product and service and they have been honest with me about their capabilities whenever we set specific parameters for a proposed order.
Nov 24th, 2021

OCC apparel has been the most frustrating company to deal with. As multiple now ex-clients to OCC have already said the companies communication skills are appalling to say the least. Nick was helpful and very quick to take my money although shortly after money was cleared as specified on there order forms "10 day turn around post mock up approval" has not been achieved. I have not once had a call answered via the warehouse or main call centre. Dave after being CC'd into an email finally got in contact and discovered half of my order ready at the roller door to the garage. Still waiting on the rest of my order and have heard nothing from Dave who assured delivery of the rest of the order in a couple of days via courier. Lost customer
Dec 22nd, 2020

After having a number of samples printed to finalise the position of the graphic......I was informed that OCC won't assist anymore because "it's painful" for them; I'm too particular with my designs.
Apr 19th, 2020

*EDIT: Soon after writing this review I was contacted by the Director of OCC Apparel. To his credit, he promptly organised the completion & shipment of the merchandise. Its a shame that it took writing this review to get a response and action on an order. Absolutely terrible company! I've been in contact with OCC apparel for the past 9 months trying to organise a single merchandise order for a university club. They consistently made mistakes and missed deadlines. Terrible customer service and rarely answered phone calls. They would reply to emails weeks late and were essentially uncontactable for weeks on end. They have lost the business of a repeat client & I would discourage anyone from purchasing products from OCC apparel.
Jan 8th, 2020

EDIT: After leaving this review Nick from OCC got in contact and he was able to organise the final 2 products to get promptly delivered. While the products were able to be corrected and redelivered, I would still not recommend OCC Apparel for any merchendise orders. Worst apparel company I've ever dealt with. Consistently missing delivery dates, miss printing and are almost uncontactable by phone or email. Placed simple orders 9 months ago and are still trying to organise the delivery of products.
Oct 15th, 2019