Carwise LDV

Staff must not need to sell cars.. My husband and i went yesterday afternoon to talk to someone and look at an LDV G10 van. The staff were busy at first which is fine, we asked if they had a van we could look at while they set up a T/D for another customer. They unlocked the van and said they would be with us in about 5mins while they sent the other customer on an T/D.. We left half an hour later after standing around waiting to be seen, the sales guys were just inside chatting with each other and they then started serving another customer that just came in instead of us. Disappointing to say the least now we are buying from another dealership.
Feb 23rd, 2023

Highly Recommend Carwise! Went into Carwise distressed and in tears with my unexpected car issues, the team at Carwise helped me straight away and were so friendly and helpful. Both Gerard and fellow employee helped me to get my car back on the road until I could afford a proper service. I can't thank them enough for their kindness and for coming to my rescue. I usually go to Carwise for services and pink slips but today they went above and beyond to help me when I really needed it. Thanks guys.
Feb 18th, 2023

Great people, friendly, made the whole process easy, I have bought a new car from Toyota in the past and the team at LDV Kingswood left them in the dust. Highly recommended. Very happy customer. Thanks LDV.
Feb 11th, 2023

Shifty dealership straight up mislead me, on multiple occasions. They said the rego had 6 months left, it was 3. They said there was no damage, there was a chip in the windshield. They said they'd give me $4k for my trade in but on the day of the sale tried to wipe an entire $1k off. I held my ground and they honoured the price. Worst of all, I asked if the negotiated price inc Stamp Duty and transfer fees which Alastair said it did. Months later I found out it didnt and now I'm up for an unexpected $1k inc $126 in a late fee. The manager Sam admitted on the phone to me that Alastair made a mistake because he comes from the new car department and didn't know the difference in internal policy. But yet he refused to do the honourable thing and hasn't gotten back to me since I emailed a formal complaint a week ago. I have now submitted a complaint to ACCC. Avoid these dodgy guys at all costs.
Jan 31st, 2023

Cant thank Syed and Shane enough, this is my 3rd LDV I have purchased from Carwise and have had nothing but great dealings with them. Great aftercare and maintenance team are great to deal with aswell. Thanks
Jan 28th, 2023