Nepean Mental Health Centre

If you live with a mental illness of any capacity, do not attend this unit with hopes of receiving care especially if youre in distress. The male psychiatrist is incredibly ignorant and gaslights mentally ill people by telling them they dont suffer with their diagnosis received at a private clinic. He believed my behaviour was alcohol fuelled and on smoking. Neither of which I do. He then explained that I couldnt have my diagnosis because Im not sensitive to the perfume I wear. This man is ignorant, bias, uneducated on the advancement of mental illnesses and has no compassion for people that suffer with mental illnesses. This man should not be dealing with Ill patients. I can bet this man has contributed indirectly to the rate of suicides after being subject to him. The public system is so flawed and the people that are meant to be a safe place for a person in crisis, cannot be relied on for help. The entire experience with them was beyond disgusting.
May 14th, 2023

Do not go here if you need help. The psychiatrist and doctors in the triage assessment unit will gaslight you and dismiss what you tell them.
May 10th, 2023

Lovely therapist, I wish I could remember his name. However one of the nurses who saw me in a crisis said she would "talk with me and then happily remove the mental health act so I could leave", despite still very much being in a mental health crisis. She just wanted to remove the act so I could go as there were no beds, not because I was safe at all. I understand that it's not entirely her fault, as our mental health system if poor. However, it was not safe for me to leave however it was clear I had no other choice.
Apr 12th, 2023

the most degrading experience of my life. Teased / insulted multiple times over 5 days by the overweight male security guard with grey hair, unfortunately I do not recall his name. Mid 50s to 60s age. this place is hell and will only contribute further to the suicide rate. Many of the mental health nurses / security staff are pure evil. The psychiatrists I saw were ok but you see them for such a minimal amount of time once every few days, they need to be there 24/7 to witness the sadistic and inhumane way patients are treated by some of the mental health nurses / security staff. This was in early December 2022 in the HDU. This place needs 24/7 CCTV visible to patients familes to protect them from the staff. The grey haired overweight security guard needs to be kept away from vulnerable people as he is addicted to the power imbalance. The patients he abuses know where he works and I fear someone will retaliate when they can see him on equal terms.
Feb 11th, 2023

This place is hell on earth, so i have nothing but respect for the people who CHOOSE to work there to HELP people. It may be hellish, but the alternative is suicide. Thank you to all of the staff for helping me to get back on my feet mentally. All the staff here were so compassionate. I think that the system could be better, no doubt, but respect goes both ways... remember that next time you go to hospital instead of abusing the staff for not making all your problems go away you should thank the nurses in particular for their empathy and kindness. They are under so much pressure and work in a highly stressful environment, sometimes even dangerous. Thank you again. Liv.
Feb 2nd, 2023