NAB

After easter holiday its Tuesday and the shutter was closed and there was no one to assist. Highly disappointed. No sign when will they open it. I am surprised how come this branch is not shut down permanently after bad to worst experience every time when I visit.
Apr 9th, 2023

NEVER GO TO THIS BRANCH, ITS NEVER OPEN. Yet again the branch is shut. It was closed due to the public holidays but stated it would be open on the 11th of April but when I arrived it was closed. I have made many complaints about this branch. Now I have to call the centre management to confirm they are open as calling NAB gets me no where. TERRIBLE SERVICE!!!! Wish I could give it a -5 stars.
Apr 7th, 2023

If there was an option to have a below 1 rating, NAB would be getting it. Unfortunately the branch manager of your Seven Hills store has really brought your entire company into disrepute. My elderly father, who doesnt drive, checked online that the branch was open on the 23.03.2023, it said it was and guess what.. it wasnt. It said on the sign displayed on the front of the branch it would reopen the next day the 24th. But when we got there on the morning of the 24th it was CLOSED again. The saddest part was there was ATLEAST 10-12 other elderly or senior customers also waiting for the doors to open. This is a joke. Ive been hearing my father complain about the inadequacies of your branch for months now. But finally I got to see it myself. I have encouraged him to change banking providers and to put hes funds in CBA where they tend to show a little more respect for the elderly generation. NAB you need to do better! For everyones sake. But mainly do it for your own integrity!
Apr 1st, 2023

Drove an hour with my screaming child to this branch within advertised hours to find it closed "due to staff shortages". The service might be fantastic if it existed.
Mar 17th, 2023

Not enough staff and not even courtesy to ask customer stand for, waited 20mits but no response walked out from the bank.
Feb 11th, 2023