Fitness First Kings Cross Platinum

Good gym ,they have everything even a steam sauna
May 29th, 2023

Staff was so lovely!!!!! Will support them more!
May 29th, 2023

I was torn about whether to try this gym because of the bad reviews, but I am glad I did! So far, everything has been hunky-dory. There are three levels with different equipment. Yes, it is busy, but it does not feel crowded cause the space is just HUGE. But what I like the most are the group classes. The instructors do not give out burnout and impatience vibes like in most other gyms :D They sound fun, enthusiastic and motivated, and the class is very hardcore (which I love). Also, they have student discounts for uni students. I hope they'll keep up the good work!
May 4th, 2023

Very disappointed by this club and the management. I subscribed to the 1-month membership at this gym and used the first free week of trial. At the end of the trial, i realised that there was a 89$ joining fee that i had never been informed of. Therefore, I asked to cancel my membership. Unfortunately, no manager was here to cancel it. I came back the next day and a staff tries to give me an offer so I dont cancel my membership. I still say that i want to cancel it and she says that she's gonna tell the manager to refund me. BUT, next day, manager calls me offering another offer which is interesting but I eventually refuse and confirm that i want to cancel my membership. The manager finally tells me that they would not be able to refund me the entirety of what has been already charged from my account. So, I am now forced to stay in this club if I dont want to loose more than a 100$ that Fitness First would not refund me. This is UNACCEPTABLE when I asked to cancel my membership when I was still using my trial week !!!!!! + equipment is all very old
May 6th, 2023

The staff are all friendly and happy to help, though the building could use a little love. It does get busy (gyms get busy esp in the city) - use google to work out the busy periods and schedule yourself around that. Lets face it, if you want somewhere quiet then a smaller studio style gym is probably going to be a better fit for you (but youll pay accordingly). Also be aware in the lead up to any major gay event (Mardi Gras etc) it will get busier than usual also (but itll be dead the day after). Other customers are pretty nice and its a nice community atmosphere (smile and people will smile back - it can make all the difference, especially in gyms where people can be at different levels of experience). But if you do feel uneasy - get a trainer, theyll help you get used to finding the best machines to use and which to substitute with when its busy.
Apr 22nd, 2023