Commonwealth Bank Hurstville Westfield Branch

Lily one of the staff was fantastic, her attitude was great. She handled my banking situation with such patience and was very polite. I recommend dealing with Lily. What a good lady. Thank u.
Apr 21st, 2023

The old man with white beard was really very rude to me and my friend really disappointing. Thank you
Apr 17th, 2023

After I reported Michael for his rude behaviour, I received a call frim Angela of Hurstville Branch. Instead of a sincere apology on behalf of Michael, I was merely told that he was let off with feedback. Is that all? After months of complaints about the same man, you still allow the guy to continue his job therr berating clients? Angela was ill-mannered and unprofessional as she talked over me in an awful attempt of gaslighting me. There is no accountability at this bank! I advise thay everyone quit Commbank at this rate because they are clearly outdated.
Apr 17th, 2023

The aged man was very rude with me and my friend it was really bad experience in the Hurstville branch
Apr 16th, 2023

Extremely rude staff, particular the large old man with white hair and glasses named Michael. He was very condescending and ordered me to stand beside a different customer instead of behind (???) He described it as "as if I'm landing a plane." His words and behaviour were totally unnecessary and very rude. After 9 years, I will finally be withdrawing from this primitive bank this year. If I could give them negative stars, I would.
Apr 16th, 2023