Soames Real Estate - Hornsby

May 17th, 2023

I had the pleasure of working with Mia from Soames real estate when I was searching for a rental property, and I cannot recommend her highly enough! From start to finish, Mia was kind, respectful, and a true pleasure to work with. She went above and beyond to help me find the perfect place to call home. Throughout the entire process, Mia was always available to answer my questions and address any concerns that I had. She was incredibly knowledgeable about the local real estate market and was able to provide valuable insights that helped me make an informed decision about where to live. What really stood out to me about Mia was her professionalism and her genuine care for her clients. She always put my needs first and worked tirelessly to ensure that I was happy with my new rental. Her attention to detail and commitment to excellence are truly unparalleled. If you're in the market for a new rental property, I highly recommend working with Mia. She is an outstanding real estate agent who will go above and beyond to help you find the perfect place to call home. Thank you, Mia, for your kindness, your expertise, and your commitment to your clients!
May 3rd, 2023

Evonne Chen did a really bad job here. Recently my lease agreement will be expired and I want to renew it. And the insurance company wants to come and change the timber floor, I already agreed and do everything I can, for example, have a discussion with the property manager and my neighbour to ask for their help to move the furnitures. But Evonne Chen just voided the Lease Agreement Renewal, and send me a text message said that if I cannot make the timber floor replacement happen, my lease agreement would not be renewed. I do not understand why she saying so as I already agree to make this happen. Then today when Evonne came with Mia, the new staff in this company, I said you should talk to the husband and wife because they jointly own this property, and they both are landlords. The reason why I said so is because the wife very understands my situation and agrees with our plan regarding how to make the timber floor change happen. Evonne said it in front of me and your staff Mia that she just talked to the husband, and she does not care whether there were joint owners. I said I gonna record what you said. Evonne said it's fine, just record it, I dont' care. (She said it in front of Mia as well). Then when I went to get my phone to record it, she just went away together with Mia. The last sentence she left to me was she would not argue with tenants. Firstly, Evonne only cares amount one landlord, if you are joint landlords, she does not care about you. (She exactly said so in front of me and Mia, one of your staff) Then, she only cares about the landlord, she would not care about the tenant. If any conflicts happen, she would just threaten you that she would not continue the lease agreement with you and force you to compromise. I just do not know why I already ask for all the help I can get to make the timber floor replacement happen, and she still does this to me. And last time when the person who will do the timber floor replacement was here, Evonne talked to him over the phone. when they finished the call, that person said to me, my husband, and the mother-in-law of the landlord that Evonne just does not understand things and she is not helpful at all. So it is not only me feel so, other people feel so as well. Jack is very good. He always wants to help. But Evonne Chen is definitely very hopeless.
Apr 1st, 2023

Thanks Elaine for your help!!
Mar 30th, 2023

Mia was good and professional in carrying out the routine house inspection. She came on time and noted all the issues that we had to highlight.
Mar 26th, 2023