Nursing Angel

Don't order from this company! I ordered a SNS express postage, it's now been a week and they've only just sent it. Selling breastfeeding equipment should be prioritised as it's very crutial for mothers. I am very disappointed because my supply has dropped significantly and I needed the SNS last week. Now it's going to be a longer road for me and bubs because Nursing Angel took a week to post my item that I desperately needed.
Apr 15th, 2023

Do not shop here!! This place is a scam. I waited months for my item to arrive, sent multiple emails, tried to call (phone disconnected), tried to use online chat bot (didnt work). Thankfully I got in touch with the brand who supplied the product I had bought who helped resolve the issue for me and when the owner of Nursing Angel finally responded to the brand (with me cced into the email) he was SO rude. Luckily I also paid on Afterpay so AfterPay were able to help get me a refund or else Id still be waiting. This place has countless bad reviews online, so many customers in the same position/ having to contact consumer affairs to get a refund. Save yourself the stress, time & money & DONT SHOP at Nursing Angel.
Mar 13th, 2023

hope everyone can check this review, i have returned 3 items but they did not refund my money. Very poor customer service!!The phone number has been disconnected no reply via email, or 24/7 support on website also through Facebook and instagram. i have checked postman said items has been received. but no reply after that. do not buy anything from this website
Feb 25th, 2023

I purchased some tights and received an item shipped notification with tracking number that was pending for 9 days! There was apparently no stock of this item so why did I receive a shipping confirmation email? I emailed and heard nothing from them. When I called the number a gentleman answered the phone very casually with no mention of the company name or his name. I had to ask if I had called the correct number! After several calls back and forth I was refunded the money. However, I am left to think if I hadn't called that my money would have been gone! Don't buy from them. Very dodgy and unprofessional.
Feb 7th, 2023

I ordered infant probiotic drops but sachets were sent instead, which I couldnt use. I contacted support and asked if the infant drops could be sent. They asked me to send the sachets back, which was ok. I asked if theyd cover the postage costs as the drops would have to be sent through a friend in brisbane as they dont mail to my address, and they just never replied. I didnt want to pay three lots of postage charges for their error. Hard to contact and deal with and Id like a refund but unsure Ill hear back.
Feb 7th, 2023