Papilio Early Learning Hornsby

We're incredibly pleased with KidsAcademy Hornsby. Their dedication to the kids, communication, and preparation is outstanding. We're first-time parents and sent our son when he was almost 6 months; he loves daycare, no tears and has had the most wonderful time.
May 14th, 2023

Kids Academy has a wonderful team of educators- Mel, Goli, Jess, Felicia, Parastoo, Sayani and Sanaz to name a few who have cared for our son and daughter. The educators care for the children so well and always look after their wellbeing. The centre has a huge playground and the children are provided with incredible food prepared by Chef Daniel
Jan 2nd, 2023

*Do not enter your child into care here * I dont usually leave comments on these forums but I have to share publicly after the experience my 1 yr old son had at this centre. I have pulled my son out of care due to neglect and poor care shown by this centre. My wife arrived at the centre a month ago and my son had deep scratch marks across his face to the point they had drawn blood. We didnt receive a phone call, and none of the carers knew what happened. When we escalated this the manager agreed that an incident report should have been completed and it wasnt and that we should have received a phone call. On numerous occasions we felt worried to drop our son off at day care. When we arrived there were two carers to 10 kids. At one point I broke up a fight between two kids while the carer sat there a metre away. At the same time I had to ask the carer to take my one year old son from me and that he couldnt be left alone on the floor as I left. He was one. I asked if there was more help and all I was told was no. I went to work sick about what it was like and left work early to pick him up again. I also picked my son up multiple times and he stunk. The level of care wasnt ok. We are asked to provide a change of clothes which were never used and he just wasnt cared for well enough. I raised this concern and was told by the room leader that with new staff joining that expectations needed to be reset. For these reasons please consider another day care. The lack of strong standards is hugely concerning. Please look elsewhere.
Dec 24th, 2022

A year later edit: It saddens me deeply the state the centre has reached over the course of 2022 In less than 9 months my no 15 months old son had changed teachers 3 times High turnover rate specially amongst those we, as parents, trust the most. No communication when educators leave, we just know when we find their photos are taken off the wall The centre still has wonderful educators but completely strained Centre keeps on accepting new kids without having experienced enough educators on-boarded first to share the load I am really sad and if not for trusting the wonderful exisiting educators I wouldnt be able to continue sending my children there till I can move them It seems like the teachers has no support system, and pressured with unsustainable work load that they eventually burnout and disappear In 4 years with KAH I have never experienced what we have these past 6 months really sad that a wonderful place couldnt remain so..Couldn't be happier with KAH - my three year old joined when she was just one. She thrived with every passing year that it directly affected any thoughts we may have to move out of Hornsby. Educators are caring, warm, and loving to the kids - and management are highly responsive to parent's requests and/or inquiries. The place is fun, colorful, with fun learning material, backyard, and chickens! Couldn't recommend highly enough!
Oct 23rd, 2022

I had worse experience with Kids Academy Hornsby, I couldnt believe what I saw in this Child Care and how Maggae Doney replied my email back with such unprofessionally. I just found overrated child care with 0% ethics. Thanks to Lucy who addressed my email and replied in a correct manner. May be others have good experiences with this child care but I found just worse. And I do not recommend anyone.
Oct 14th, 2022