Wynstan - Blinds Doors Shutters Awnings

Pleasant experience work done very efficiently. Lovely people .Very pleased with results.All good.
Apr 20th, 2023

Great service, friendly, efficient and great quality workmanship.
Mar 27th, 2023

Had crimsafe installed front and back doors installer was on time and did a great job installing and thoroughly explaining everything we needed to know. Great job
Jan 5th, 2023

I really wish I had taken more notice of the reviews. I stupidly believed the lady who called me to say that they had take a note of reviews and their turnaround was now very quick and they kept people updated. Amazing how someone can lie so much They never return phone calls I called up twice and Ive been promised callbacks each time. I was told that the guy hasnt come back to do the final measure. He came back the beginning of February for that. One would think if that was the case then five weeks later they might of followed up and sent him back but of course that would be good customer service which theyre not. Next step is to contact the bank to get our money back as technically if you dont provide the service you have technically stolen money. Its great to have a lawyer as a cousin. Why the ACCC isnt investigating this company is beyond me when you read the posts and how they have a 4 star review now when it was 2.7 6 days ago. Just dont be fooled if they call you promising things and trust your gut instinct and believe the bad reviews because they are true
Mar 10th, 2023

Oh dear what a disappointing experience. This business is advertised as a Family business, but to get anything done you are going through 3 to 4 different entities. The person giving you a quote is from the Head Office, you then speak with your local branch, they then speak with their manufacturers, and then you have a random company doing the installation. This allows them to blame each others when something goes wrong and nobody to help you. 8 November 2022: Request for a quote to have new crimsafe sliding doors installed 23 November 2022: Someone comes to quote the job 28 November 2022: I send an email asking if they could complete the job before Christmas 29 November 2022: They reply that it cannot be done before Christmas 1 December 2022: I receive a call saying that the job now can be done by Christmas if I pay a deposit the same day, which I did 21 December 2022: A technician come to do the installation but after a couple of hours, they realise that all the dimensions are incorrect and they need to send all the doors and tracks back the the manufacturer 12 January 2023: Another delivery, another group of installer, another company and missing parts/wrong dimensions again so they need to send things back again 28 January: Same installer as before and he manages to do most of the installation but the manufacturer didnt put the locks on the doors 2 February: Finally after an enquiry made 3 months ago, I have the doors installed. When I asked about having a discount for all the troubles, Im told that its not an option but they can give me an extra year warranty. The doors themselves are okay, but depending on how we close them they catch the top track (very short tracks that would have needed to be longer to prevent this issue). Overall a very stressful and disappointing experience. Please check the reviews of the Head Office Wynstan before requesting them to do something for you.
Mar 6th, 2023