Sleeping Giant Hornsby

I have a matress that was purchaed 8 years ago with a 10 year warranty and the sides have collapsed to the point where it is crippiling to sleep on and the floor is a better option. I went in store to ask for advise and was told it is definitely faulty. To then make a claim and be informed that it is reasonable wear and tear. the purpose of a matress is to sleep on and when you cant sleep on it it must be faulty. But the Sleeping Giant wont honour their warranty even when a staff member said it was faulty.
May 27th, 2023

Exceptional service and professionalism from Halina and Alex at Sleeping Giant Hornsby. Couldnt have asked for better service and demeanour from Alex. Thanks mate, for all your help over the phone and with the Kimberley bed. Good staff are hard to come by and this one is a keeper.
May 7th, 2023

The staff at Sleeping Giant, particularly Halina and Alex were very professional and helpful in the recent purchase of a Kimberly King Single bed.
May 2nd, 2023

Its a trap! bought a bed here. Delivered without drawers as display. Got told it's optional for almost $300. But on the day of purchase no one told us or see any visable signs in place. Good old school scam in modern days. Well done! *The Invoice number is 1401752. if you could look into this please.
Feb 4th, 2023

Halina was extremely helpful in getting my order sorted and helped lodge in a warranty check for me.
Oct 30th, 2022